Landscape Account Manager

LMC Landscape Partners; Decatur (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company car

Health insurance

Weekly payroll

Paid time off

Holiday pay

Dental insurance

Vision insurance

401k retirement plan

Job summary

ALM Commercial Landscaping in Decatur, AL, seeks a Landscape Account Manager to act as the primary liaison between customers and our operations teams. You will report to the Branch Manager, monitor project timelines, and drive contract renewals while maintaining strong client relationships.

The role includes site visits, scheduling, and potential hands-on participation. This is a full-time position with a company car and compensation based on salary plus bonus and commission.

Qualifications

• 2+ years of customer service and management experience.
• Experience working directly in landscaping business (mowing, trimming, pruning, irrigation, etc) is ideal.
• Valid Driver’s License with clean driving record and ability to pass pre-employment background and drug screening.

Responsibilities

• Serves as liaison between crew and customer and customer and company management.
• Proactively builds relationships with clients to ensure satisfaction with current services as well as to generate opportunities for expansion of services.
• Continuously updates customer database.
• Handles all requests, problems and/or questions and ensure resolution to such.
• Completes orders for job materials, ensures work is scheduled and completed, and performs follow up with customers.
• Meets with Crew Leaders to ensure crews are working within budgeted hours and address any properties that need specific attention.
• Completes routine site visits and schedules inspections.
• Provides onsite training for employees needing additional support understanding their positions.

Skills

Customer service

Management experience

Landscape knowledge

Driver's license

Job description

Within our extensive family of companies, your current team will have the opportunity to advance their careers and take on new and more senior roles.

Employee experience

I’m excited because I don’t want to stay in the same position. I want to keep moving to the top, as far as I can go.

We’ve been pleased, the transition has been seamless. Our production teams have continued to work as Woodlake Outdoor.

We’ve had the benefit of new operational software and additional resources and rolling it out through our team

We’ve been able to benefit from the additional support services provided by LMC Landscape Partners including software upgrades and updates, and mentorship.

I am most excited about the opportunities we are going to provide and are be provided to our mid level managers that would not be available if we stayed stagnant.

It opened up a lot of doors I didn’t know were available to me

There’s been a lot of changes that came with the transition. Mostly just implementing new programs and benefits for the employees which was a major plus of having the partners come into the company.

I’m excited because I don’t want to stay in the same position. I want to keep moving to the top, as far as I can go.

We’ve been pleased, the transition has been seamless. Our production teams have continued to work as Woodlake Outdoor.

We’ve had the benefit of new operational software and additional resources and rolling it out through our team

We’ve been able to benefit from the additional support services provided by LMC Landscape Partners including software upgrades and updates, and mentorship.

I am most excited about the opportunities we are going to provide and are be provided to our mid level managers that would not be available if we stayed stagnant.

It opened up a lot of doors I didn’t know were available to me

There’s been a lot of changes that came with the transition. Mostly just implementing new programs and benefits for the employees which was a major plus of having the partners come into the company.

I’m excited because I don’t want to stay in the same position. I want to keep moving to the top, as far as I can go.

play video

You’ve built a hard-earned reputation and your employees went to work for you because of that reputation. Becoming part of the LMC Landscape Partners allows you to retain your employees and offer them growth opportunities. Listen to some LMC Landscape Partners employees discuss how the acquisition enhanced their careers.

Position:Landscape Account Manager

Location: Decatur, AL

Job Id:327

# of Openings:0

ALM Commercial Landscaping is searching for a Landscape Account Manager for its Decatur location to serve as a liaison between our customers and our operations teams. Reporting to the Branch Manager, this position will be the main point of contact for our customers, will routinely check job sites, communicate about project timelines and progress, and work to resolve any problems quickly. The Account Manager will also sell in enhancements, renew ongoing contracts, work on budgets, and assist in resolving any past due invoicing. To ensure operational efficiencies, this role will walk through and inspect job sites with crew leaders and members and may participate in hands on work. They will also set project timelines and schedules of the crews and monitor the performance on job site.

This is a full-time, benefit eligible position that comes with a company car. Compensation is salary plus bonus& commission.

Responsibilities

• Serves as liaison between crew and customer and customer and company management
• Proactively builds relationships with clients to ensure satisfaction with current services as well as to generate opportunities for expansion of services
• Continuously updates customer database
• Handles all requests, problems and/or questions and ensure resolution to such
• Completes orders for job materials, ensures work is scheduled and completed, and performs follow up with customers
• Meets with Crew Leaders to ensure crews are working within budgeted hours and address any properties that need specific attention
• Completes routine site visits and schedules inspections
• Provides onsite training for employees needing additional support understanding their positions

Qualifications

• Must have 2+ years of customer service and management experience
• Experience working directly in landscaping business (mowing, trimming, pruning, irrigation, etc) is ideal
• Valid Driver’s License with clean driving record and ability to pass pre-employment background and drug screening
• Enjoys multi-tasking and possesses strong organizational skills
• Ability to follow instructions and work independently or as part of a teamStrong attention to detail and ability to maintain a clean and organized work area
• Must be able to work outside in all weather conditions
• Must be able to lift 50lbs and walk 10+ miles a day

About Us:ALM Commercial Landscaping presents exciting opportunities for hardworking and dependable team members to join our ranks. As one of Alabama’s largest commercial landscape companies, we take immense pride in offering full-time employment with competitive wages and a range of attractive benefits, including weekly payroll, paid time off, holiday pay, health, dental and vision insurance, and a 401k retirement plan with company match. With year-round work and ample opportunities for growth within the company, we foster an environment where dedication and commitment are recognized and rewarded. Compensation is based on experience, and we eagerly provide paths for advancement to support your professional journey. Join us as we continue to build a thriving community of passionate individuals dedicated to delivering exceptional landscaping service.

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