Lancaster East Hourly Manager

Pizza Cottage; Lancaster (OH); Presencial; USD 19 286 - 23 419; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work schedule

Paid Time Off

Employee insurance benefits

Resumo da oferta

A leading restaurant chain located in Lancaster is seeking an Hourly Manager to oversee daily operations and a team of approximately 40 members. Responsibilities include supervising staff, hiring, training, and ensuring compliance with health and safety standards. The ideal candidate will have at least a year of management experience in a restaurant setting, along with strong leadership and communication skills. This position offers a competitive pay range and various employee benefits including flexible schedules and paid time off.

Qualificações

• Minimum of one year of experience in restaurant management or supervision.
• Must be at least 18 years old.
• Reliable source of transportation.

Responsabilidades

• Directly supervise approximately 40 team members and hold them accountable.
• Hire, interview, onboard, train, and develop hourly team members.
• Build team member schedules and manage daily operations.

Conhecimentos

Restaurant management experience

Excellent communication skills

Strong customer-service focus

Ability to multi-task

Leadership and supervisory skills

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Overview

Apply for the Lancaster East Hourly Manager role at Pizza Cottage.

Base Pay Range

$14.00/hr – $17.00/hr

Responsibilities

• Directly supervise approximately 40 team members and hold them accountable for job duties and overall performance.
• Hire, interview, onboard, train, and develop hourly team members.
• Build team member schedules and upload them into HotSchedules.
• Enforce all company standards, policies, and applicable laws.
• Manage and delegate tasks critical to the operation of the sports bar.
• Maintain bar compliance with licensing, work authorization, and wage and hour laws.
• Emphasize safety, sanitation, and security awareness and ensure proper training of all team members.
• Conduct daily line and equipment checks and keep the restaurant clean, meeting Health Department and Corporate audit standards.
• Maintain food quality, taste, and presentation for the sports bar.
• Prevent cross‑contamination and improper food handling or storage practices through training and supervision.
• Resolve escalated conflicts or guest complaints.
• Follow cash handling and payment processing procedures and policies.
• Produce daily/weekly/monthly reports as required.
• Optimize store profit by managing labor and cost of goods/inventory.
• Provide clear, respectful, and constructive feedback to team members and enforce disciplinary action when needed.
• Exercise sound judgment in escalated issues/concerns to prevent or diffuse potential risk situations.
• Increase sales through community involvement, promotions, and fundraising, and deliver outstanding guest satisfaction by exceeding expectations.
• Takes ownership, pride, and responsibility in overall operation and performance.
• Additional duties as assigned by leadership.

Qualifications

• Minimum of one year of experience in restaurant management or supervision, preferably in a high‑volume, full‑service restaurant.
• High school diploma or equivalent.
• Must be at least 18 years old.
• Successful completion of a background check.
• Reliable source of transportation.
• Serv Safe certification recommended.
• Proficient understanding of food allergens and ability to obtain a Food Handler Card.
• Exposure to cleaning chemicals, heat‑and‑cool units, and walk‑in freezers.
• Ability to lift 10‑50 lbs, lift overhead, and work a fast pace and standing for extended periods.
• Excellent verbal and written communication skills.
• Strong interpersonal, organizational, and multi‑tasking skills.
• Ability to take direction and constructive feedback from leadership.
• Professional demeanor under pressure with confidentiality of proprietary information.
• Positive, friendly personality and good guest communication skills.
• Strong customer‑service focus and guest‑satisfaction delivery.
• Basic math skills for currency calculations.
• Ability to use computers (Windows, POS, etc.).

Benefits

• Work/Life Balance with set work schedule.
• Flexible work schedule.
• Paid Time Off.
• Comprehensive training program.
• Aggressive monthly bonus potential based on sales, labor, and profitability.
• Employee insurance benefits (medical, dental, vision, group term life).
• Free shift meals.
• Closed days for Thanksgiving and Christmas.

Company

Pizza Cottage is an equal‑opportunity and E‑Verify employer dedicated to providing a safe, drug‑free, non‑discriminatory environment where employees can learn, grow, and develop.