LAN Technician I, Day Shift, Information Technology

Fort Washington Medical Center; Fort Washington (MD); Presencial; USD 53.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Employee parking

Medical, dental, and vision coverage

Employer-paid disability and life ins.

Paid Time Off

Retirement plan with employer match

Tuition reimbursement

Descripción de la vacante

Fort Washington Medical Center is seeking a LAN Technician I to join Adventist HealthCare in Fort Washington, MD, to support on-site operations and ensure optimal workstation performance. The role involves hardware installation, maintenance, and troubleshooting, with travel to other sites as needed.

The candidate should have a computer science/IT background, an A+ certification (or within 6 months), and ITIL Foundations preferred. Employment is full-time with a day shift and 40 hours per week.

Formación

• Bachelor's degree in computer science or information technology is preferred.
• A+ Certification or similar certification required or within 6 months of employment.
• ITILv3 Foundations is preferred.

Responsabilidades

• Provide a single point of contact for on-site support operations and in-person support for request fulfillment, incident management and access management related process workflows.
• Install, diagnose, repair, maintain and upgrade all computer hardware and equipment to ensure optimal workstation performance.
• Serve as tier II escalation support from the service desk
• Assist with smart hands support and light troubleshooting of basic network and server hardware.
• Troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.

Educación

Bachelor's degree in computer science or information technology

A+ Certification

ITIL Foundations

Descripción del empleo

Fort Washington Medical Center

Adventist HealthCare seeks to hire a LAN Technician I who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing.

Responsibilities

• Provide a single point of contact for on-site support operations and in-person support for request fulfillment, incident management and access management related process workflows.
• Install, diagnose, repair, maintain and upgrade all computer hardware and equipment to ensure optimal workstation performance.
• Serve as tier II escalation support from the service desk
• Assist with smart hands support and light troubleshooting of basic network and server hardware.
• Troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.

Qualifications

• Bachelor's degree in the field of computer science or information technology is preferred
• A+ Certification or similar certification required or within 6 months of employment
• ITILv3 Foundations is preferred

Work Schedule

Employment Type: Full Time

Hours per Week: 40 Hours

Typical Daily Schedule: Monday- Friday; Requires travel to other sites as needed

Shift Type: Day Shift.

Pay Range

$53,316.90 - $74,643.66 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Classified as

United States of America (Exempt)

Employer Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

About Adventist HealthCare

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).)

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orien