LAN Admin & Desktop Technician - Windows IT Support

Halo Group; Glenview (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading IT staffing firm is seeking a PC Technician/LAN Administrator in Glenview, Illinois. The role involves handling local area network responsibilities and providing quality hardware and software support with a focus on customer satisfaction. Candidates should have a minimum of two years experience, strong Windows 7/10 knowledge, and familiarity with ticketing systems. The position offers a chance to work with a dynamic team dedicated to innovative IT solutions.

Qualifications

• Minimum two years as a PC Technician or LAN Administrator.
• Strong background with PC systems, specifically Windows 7/10.
• Experience with ticketing software essential.
• Some MAC support and experience required.
• Proven hardware configuration experience for desktops and laptops.
• Familiar with Microsoft Office suite, Outlook, and Lotus Notes administration.

Responsibilities

• Handle local area network administrative responsibilities in a Windows workstation environment.
• Provide timely and quality PC hardware and software support.
• Review assigned tickets and provide input on troubleshooting.
• Respond rapidly to incoming tickets.
• Document accurate information in the ticketing system.

Skills

PC Technician experience

Windows 7/10 expertise

Customer satisfaction focus

LAN Administration

Ticketing software experience

MAC support

Hardware configuration

Network configuration

Job description

A leading IT staffing firm is seeking a PC Technician/LAN Administrator in Glenview, Illinois. The role involves handling local area network responsibilities and providing quality hardware and software support with a focus on customer satisfaction. Candidates should have a minimum of two years experience, strong Windows 7/10 knowledge, and familiarity with ticketing systems. The position offers a chance to work with a dynamic team dedicated to innovative IT solutions.