Laboratory Support & Client Services Coordinator

SmartRecruiters, Inc.; Tustin (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Life and disability insurance

401(k) with match

Paid holidays

Paid time off

Dental and vision options

Job summary

Eurofins Built Environment Testing is seeking a Laboratory / Administrative Support to join our team. This role handles receiving and opening sample packages from walk-in clients, FedEx, and drop-boxes, logs all samples, and performs QC before lab analysis.

You will interact with clients, answer phone calls, and relay information to Client Relation Executives, Analysts, and management. Full-time, typical hours Mon–Fri with overtime as needed; comprehensive benefits provided.

Qualifications

• HS diploma or GED is required.
• Typing speed above 50 WPM is expected.
• Ability to multitask in a busy setting.
• Experience in fast-paced, production, retail or food service environments.
• US work authorization without sponsorship.
• Professional English reading/writing/speaking required.
• Experience in Sample Receiving is preferred.

Responsibilities

• Receive and open packages.
• Login of all samples in a timely manner.
• Label all samples.
• QC of samples/projects before lab submission.
• Interact with clients and answer incoming calls.
• Report status information to clients.
• Communicate with clients to clarify analyses.
• Forward project information to the appropriate Client Relation Executive.
• Maintain supplies for sample receiving.
• Other related duties as assigned.

Skills

Typing 50 WPM

Multitasking

Fast-paced environment experience

English proficiency

Client interaction

Education

HS diploma or G.E.D.

Job description

Eurofins Built Environment Testing is seeking a Laboratory / Administrative Support to join our team. This role handles receiving and opening sample packages from walk-in clients, FedEx, and drop-boxes, logs all samples, and performs QC before lab analysis.

You will interact with clients, answer phone calls, and relay information to Client Relation Executives, Analysts, and management. Full-time, typical hours Mon–Fri with overtime as needed; comprehensive benefits provided.