Laboratory Services Lead

PerkinElmer; Collegeville (PA); On-site; USD 70,000 - 80,000; Full time

Job summary

PerkinElmer seeks a strategic leader to direct enterprise-level support and service activities for company products and services. You will develop service delivery strategy, processes, and training, and liaise with customers, product development, sales, and field service to drive improvements and value.

You will select, develop, and evaluate personnel to ensure efficient operation of the function. The role requires proven leadership in scientific/technical services, strong communication, and a

Qualifications

• Experience delivering scientific/technical services.
• Proven leadership and mentoring ability in a team environment.
• Strong communication and collaboration with customers and internal teams.
• Familiarity with GxP and safety/quality protocols preferred.

Responsibilities

• Lead service teams to deliver defined statements of work and track progress.
• Monitor performance to ensure high-quality services and deliverables.
• Foster long-term customer relationships and support interactions.
• Ensure safety, risk assessments, documentation, and audits are in place.

Skills

Scientific services

Team leadership

Customer interaction

GxP familiarity

Safety & quality

Education

Bachelor's degree in relevant field

Associate degree in relevant field

High School Diploma with 5+ years of experience

Job description

PerkinElmer seeks a strategic leader to direct enterprise-level support and service activities for company products and services. You will develop service delivery strategy, processes, and training, and liaise with customers, product development, sales, and field service to drive improvements and value.

You will select, develop, and evaluate personnel to ensure efficient operation of the function. The role requires proven leadership in scientific/technical services, strong communication, and a