Laboratory Relations Specialist, Environment Testing

Eurofins USA Environment Testing; Lancaster (Lancaster County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) with company match

Paid holidays

Paid time off

Job summary

Eurofins USA Environment Testing is seeking a Laboratory Relations Specialist to manage communication between technical groups and project management staff on-site. The role emphasizes strong communication, computer skills, and precise tracking of samples and project status.

Ideal candidates bring 1–3+ years of customer service, proficiency with MS Office, and a background in biology or chemistry. The position offers full-time hours, with benefits and a competitive pay rate.

Qualifications

• High School diploma and US work authorization required.
• Prior customer service experience is essential.
• Proficiency with computers and MS Office is expected.
• 1–3+ years of customer service experience preferred.

Responsibilities

• Communicate between lab staff and project management teams.
• Track shipping status and due dates for subcontracted jobs.
• Assist with identifying issues early and resolving them.
• Maintain department tracking spreadsheet and run Excel reports.
• Attend meetings and support other departments as needed.

Skills

Customer service

Computer proficiency

Microsoft Office

Communication skills

Attention to detail

Education

High school diploma

Biology background

Chemistry background

Tools

Excel

Word

Outlook

Job description

Eurofins USA Environment Testing is seeking a Laboratory Relations Specialist to manage communication between technical groups and project management staff on-site. The role emphasizes strong communication, computer skills, and precise tracking of samples and project status.

Ideal candidates bring 1–3+ years of customer service, proficiency with MS Office, and a background in biology or chemistry. The position offers full-time hours, with benefits and a competitive pay rate.