Laboratory Project Coordinator & Client Liaison

Texas Research International; Austin (TX); On-site; USD 33,062 - 38,572; Full time

Job summary

TRI Environmental, Inc. in Austin seeks a Project Coordinator to support laboratory testing workflows and manage client communications.

The role includes coordinating records, processing work orders, and tracking progress from authorization through reporting; it is long-term and growth is tied to handling more accounts and broader lab work. The position requires strong organization, proactive outreach to active, past, and dormant clients, and diligent data entry in ERP and LIMS.

Qualifications

• 4 years of relevant experience preferred, or an equivalent combination of experience and demonstrated capability in inside sales, project coordination, and administrative support roles.
• Comfortable making outbound client calls; outreach to inactive accounts is a regular part of the job.
• Organized, detail-oriented, and able to manage workload and schedules independently.
• Strong written and verbal communication; respect for people at all levels.

Responsibilities

• Maintain complete, accurate project records and organize project and sample information after authorization.
• Confirm receipt of approved work orders and set projects up for laboratory execution.
• Track active work as it moves through the laboratory.
• Provide clients with factual status updates on testing and processing stages.
• Make regular outbound calls and emails to client accounts.
• Reactivate idle relationships and follow up on quotes and proposals.
• Pass new opportunities to laboratory or management staff for scoping and authorization.
• Track internal tasks and scheduling to keep daily laboratory work moving.
• Document scheduling or workflow problems that could affect testing or reporting.
• Prepare and verify laboratory documentation; enter data in ERP and LIMS.
• Join rotating Saturday shift to review and distribute results, 2–4 hours every 4–6 weeks.

Skills

Project coordination

Client outreach

Administrative support

Communication skills

Tools

ERP systems

LIMS systems

Job description

TRI Environmental, Inc. in Austin seeks a Project Coordinator to support laboratory testing workflows and manage client communications.

The role includes coordinating records, processing work orders, and tracking progress from authorization through reporting; it is long-term and growth is tied to handling more accounts and broader lab work. The position requires strong organization, proactive outreach to active, past, and dormant clients, and diligent data entry in ERP and LIMS.