Project Coordinator – Laboratory Logistics & Support

Texas Research Institute Austin, Inc.; Austin (TX); On-site; USD 33,062 - 38,572; Full time

Job summary

TRI Environmental, Inc. in Austin is seeking a Project Coordinator to organize laboratory testing workflows and provide administrative support. The role includes regular outbound client calls and emails to active, past, and dormant accounts, ensuring accurate project records and clear communication with clients.

It is a long-term position with potential growth as responsibilities expand. The coordinator tracks active jobs, maintains QA/QC documentation, and supports ERP/LIMS data entry and

Qualifications

• 4 years of relevant experience preferred, or an equivalent combination of experience and demonstrated capability in inside sales, project coordination, and administrative support roles
• Comfortable making outbound client calls; outreach to inactive accounts is a regular part of the job
• Organized, detail-oriented, and able to manage workload and schedules independently
• Strong written and verbal communication; respect for people at all levels

Responsibilities

• Maintain complete, accurate project records and organize project and sample information after authorization
• Confirm receipt of approved work orders and set projects up for laboratory execution
• Track active work as it moves through the laboratory
• Prepare, organize, and verify project and laboratory documentation
• Enter, review, and reconcile data in the ERP and LIMS systems
• Help prepare, organize, and release laboratory reports; join rotating Saturday shift to review and distribute results

Skills

Outbound calls

Client outreach

Organization

Communication

Tools

ERP

LIMS

Job description

Description

The Project Coordinator coordinates laboratory testing workflows and provides administrative support at TRI’s Austin laboratory after scope and authorization are established. Client outreach is part of the job: regular outbound calls and emails to active, past, and dormant accounts. This is a long‑term position, not a step toward a project management title; coordinators advance by handling more client accounts and a wider range of laboratory work, with pay that grows to match. The work is client‑facing and detail‑heavy: the coordinator tracks active jobs, keeps project records straight, and keeps clients informed.

Responsibilities

Project Support

• Maintain complete, accurate project records and organize project and sample information after authorization
• Confirm receipt of approved work orders and set projects up for laboratory execution
• Track active work as it moves through the laboratory

Client Communication & Outreach

• Give clients factual status updates on testing and laboratory processing stages, following established procedures
• Make regular outbound calls and emails to active, past, and dormant client accounts
• Reactivate idle relationships, follow up on open quotes and proposals, and ask about upcoming testing needs
• Pass new opportunities to laboratory or management staff for scoping and authorization

Workflow Coordination

• Track internal tasks, testing status, and handoffs that keep daily laboratory work moving
• Know the priority and sequence of active jobs
• Document scheduling or workflow problems that could affect testing or reporting

Documentation & Data

• Prepare, organize, and verify project and laboratory documentation
• Enter, review, and reconcile data in the ERP and LIMS systems
• Keep the records that support QA/QC, accreditation compliance, and traceability of client deliverables

Reporting

• Help prepare, organize, and release laboratory reports
• Check that reported results match laboratory records and project documentation
• Join a rotating Saturday shift (once every 4–6 weeks, 2–4 hours) to review and distribute results
• Perform other duties as assigned

Range: $24-$28 per hour (DOE)

TRI Environmental, Inc.is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. All individuals, regardless of personal characteristics, are encouraged to apply.

Requirements

• 4 years of relevant experience preferred, or an equivalent combination of experience and demonstrated capability in inside sales, project coordination, and administrative support roles
• Comfortable making outbound client calls; outreach to inactive accounts is a regular part of the jobOrganized, detail-oriented, and able to manage workload and schedules independently
• Strong written and verbal communication; respect for people at all levels

Preferred Qualifications

• Prior exposure to laboratory operations
• Experience with ERP or LIMS systems