Laboratory Operations Supervisor | CLIA & Quality Lead

3M HEALTHCARE; Neillsville (WI); On-site; USD 44,083 - 71,635; Full time

Job summary

Sanford Health is seeking a laboratory leader to oversee quality assurance, validation, and performance initiatives across the enterprise. The role will supervise departmental operations, budgets, and staff, ensuring CLIA standards and regulatory compliance are met.

The position emphasizes collaboration with medical directors and department leadership, driving continuous improvement and accountability in the laboratory environment. Travel to other enterprise locations may be required.

Qualifications

• Possible: quality assurance and regulatory compliance experience.
• Strong collaboration with departments across the enterprise.
• Ability to lead in daily laboratory operations and improve processes.

Responsibilities

• Serve as a laboratory resource to other health care personnel and collaborate with other departments across the enterprise.
• Manage validations, proficiency testing, evaluation, and quality assurance initiatives.
• Prepare documents and hold meetings related to performance appraisals and corrective action.
• Interview, hire, counsel, discipline, and when needed, terminate employees.
• Develop and monitor appropriate indicators for quality and continuous improvement.
• Manage departmental operations including human resources, budget and finance, short‑ and long‑range planning, and legal and regulatory compliance.
• Provide professional and technical expertise.
• Implement the organization’s vision, mission, plan, and standards within the department.
• Ensure accountability for the laboratory environment.
• Assist in the collection and preparation of required budget information.
• Maintain a positive work environment, developing a team approach to optimize workflow, improve customer satisfaction, and reduce errors.
• Provide leadership in daily laboratory operations.
• Collaborate closely with the department medical director/section director and other department leadership to oversee responsibilities.
• Assume fiscal responsibility for areas of accountability (if applicable).
• Perform roles as a CLIA‑qualified Laboratory Director, Technical Supervisor, or Technical Consultant as needed and qualify to perform duties delegated by the CLIA Laboratory Director.
• Travel to other enterprise locations as required.
• Perform other related duties as assigned.

Skills

Quality Assurance

Regulatory compliance

Team collaboration

Education

Associate degree in laboratory or biological sciences

Bachelor’s degree preferred

Job description

Sanford Health is seeking a laboratory leader to oversee quality assurance, validation, and performance initiatives across the enterprise. The role will supervise departmental operations, budgets, and staff, ensuring CLIA standards and regulatory compliance are met.

The position emphasizes collaboration with medical directors and department leadership, driving continuous improvement and accountability in the laboratory environment. Travel to other enterprise locations may be required.