Laboratory Operations Lead

Cayuga Medical Center; Town of Davenport (NY); On-site; USD 95,000 - 123,000; Full time

Job summary

Cayuga Medical Center is seeking a Laboratory Operations Manager to oversee daily lab operations, ensuring efficient workflows and adherence to quality standards. The role leads staff supervision, performance development, and regulatory compliance across multiple sites.

You will collaborate with the Regional Laboratory Manager to implement policies, monitor QA metrics, and drive improvements while coordinating staffing and budgets to ensure reliable, timely lab services.

Qualifications

• Bachelor's degree in Medical Laboratory Science or Clinical Laboratory Science required.

Responsibilities

• Oversees daily laboratory operations at the assigned site, ensuring workflow efficiency and adherence to quality standards.
• Supervises, coaches, and supports laboratory staff, including scheduling, performance management, and development.
• Ensures regulatory and accreditation compliance (CLIA, CAP, OSHA, state regs), participates in inspections and corrective actions.
• Collaborates with Regional Laboratory Manager to implement policies and system-wide initiatives.
• Monitors quality assurance indicators, investigates variances, drives continuous improvement.
• Coordinates staffing resources to maintain coverage across shifts.
• Acts as liaison for providers and staff to resolve issues and improve service delivery.
• Supports financial stewardship by managing supply utilization and budget adherence.

Skills

Leadership

Regulatory compliance

Quality improvement

Communication skills

Education

Bachelor's degree in Medical Laboratory Science / Clinical Laboratory Science

MLS/MT certification (ASCP) or equivalent

Job description

Cayuga Medical Center is seeking a Laboratory Operations Manager to oversee daily lab operations, ensuring efficient workflows and adherence to quality standards. The role leads staff supervision, performance development, and regulatory compliance across multiple sites.

You will collaborate with the Regional Laboratory Manager to implement policies, monitor QA metrics, and drive improvements while coordinating staffing and budgets to ensure reliable, timely lab services.