Laboratory Operations & Client Services Manager

McLaren Health Care; Flint (MI); On-site; USD 70,000 - 98,000; Full time

Job summary

McLaren Health Care is seeking a Lab Operations professional to oversee non-technical areas within and outside the laboratory, aligning processes with the central lab. The role includes staff supervision and coordinating quality, safety, and efficiency initiatives.

The ideal candidate holds an associate degree with five years of related experience, plus three years of supervisory work in a clinical lab. This is a full-time on-site position nested within McLaren Health Management Group.

Qualifications

• Associate degree in related field.
• Five years related work experience.
• Three years of supervisor experience in a clinical laboratory.

Responsibilities

• Oversees daily operations, assigns lab staff and monitors processes to align with the central laboratory.
• Purchases or approves equipment and supplies; maintains inventory and instrument maintenance.
• Develops and delivers staff education and training programs; creates SOPs.
• Maintains quality assurance procedures and ensures compliance with safety requirements.
• Participates in budgeting, capital equipment planning and growth contracts for reagents and instruments.
• Keeps current on lab technology and regulatory updates; attends seminars.

Education

Associate degree in related field

Job description

McLaren Health Care is seeking a Lab Operations professional to oversee non-technical areas within and outside the laboratory, aligning processes with the central lab. The role includes staff supervision and coordinating quality, safety, and efficiency initiatives.

The ideal candidate holds an associate degree with five years of related experience, plus three years of supervisory work in a clinical lab. This is a full-time on-site position nested within McLaren Health Management Group.