Laboratory Field Ops & Customer Liaison

Trident Consulting; Krotz Springs (LA); Vor Ort; USD 41.000 - 55.000; Vollzeit

Zusammenfassung

Trident Consulting is seeking a Field Service Coordinator for one of our client in Krotz Springs, LA. This on-site role blends office, field, and laboratory work to ensure efficient service delivery and strong customer relationships.

The ideal candidate has experience in field service coordination, account management, or laboratory operations, plus hands-on sample collection and testing. Strong communication and organization are essential for success.

Qualifikationen

• Minimum of 2 years of experience in field service coordination or related roles.
• Experience managing customer accounts and delivering excellent service.
• Hands-on experience in sample collection and laboratory analysis or testing.
• Proficiency in Microsoft Office applications and reporting tools.
• Strong organizational, communication, analytical, and problem-solving skills.
• Ability to manage multiple priorities across teams.

Aufgaben

• Serve as primary contact for assigned customer accounts and ensure satisfaction.
• Coordinate service delivery and respond to inquiries.
• Identify opportunities for additional products and services.
• Coordinate and oversee daily field service technician activities.
• Monitor service execution for timely, quality delivery.
• Maintain accurate service records and reports.

Kenntnisse

Field coordination

Customer service

Account management

Lab operations

MS Office

Communication skills

Ausbildung

Bachelor's degree in Chemistry

Tools

TWIC credential

Jobbeschreibung

Trident Consulting is seeking a Field Service Coordinator for one of our client in Krotz Springs, LA. This on-site role blends office, field, and laboratory work to ensure efficient service delivery and strong customer relationships.

The ideal candidate has experience in field service coordination, account management, or laboratory operations, plus hands-on sample collection and testing. Strong communication and organization are essential for success.