Laboratory Admin & Client Services Coordinator

QUEST DIAGNOSTICS INC; San Juan Capistrano (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) matching contribution

Annual incentive plans

Education assistance through MyQuest

Life and disability insurance

Job summary

Quest Diagnostics Inc. in San Juan Capistrano, CA, is seeking a Laboratory Administrator to coordinate client requests, manage data entry, and support laboratory operations from Monday to Friday, 10:00 AM to 6:00 PM.

The role offers full-time hours with comprehensive benefits and potential performance bonuses. The ideal candidate will have 1–3 years of office or laboratory experience, strong MS Excel skills, and excellent communication abilities to interact effectively with clients and internal

Qualifications

• 1–3 years of office/laboratory experience.
• Background in biological sciences preferred.
• High School Diploma or equivalent is required.

Responsibilities

• Coordinates, routes and answers incoming client requests to lab staff.
• Provides formal responses to client requests via calls or emails; may assist with test adds.
• Performs data entry and manages reagent storage upon receipt; signs for reagents and maintains paperwork.
• Performs problem solving related activities such as small size samples, accessioning or thawed samples.
• Pulls samples for studies and addresses test adds from lab services.
• Performs monthly tally of laboratory assays and reports results to Director/Dept Head.
• Maintains laboratory libraries and prepares copies of pertinent data/articles for staff.
• Handles purchasing activities for assigned departments and manages document filing.
• Answers phones for one or more departments; performs other duties as assigned.

Skills

Typing 35 wpm

MS Office (Excel)

Organizational skills

Telephone skills

LIS system knowledge

Education

High School Diploma or equivalent

Job description

Quest Diagnostics Inc. in San Juan Capistrano, CA, is seeking a Laboratory Administrator to coordinate client requests, manage data entry, and support laboratory operations from Monday to Friday, 10:00 AM to 6:00 PM.

The role offers full-time hours with comprehensive benefits and potential performance bonuses. The ideal candidate will have 1–3 years of office or laboratory experience, strong MS Excel skills, and excellent communication abilities to interact effectively with clients and internal