Laboratory Admin & Client Services Coordinator

Quest Diagnostics Incorporated; Denton (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Well-being programs

Blueprint for Wellness

Vacation and time off

401(k) match program

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Education assistance

Career advancement opportunities

Job summary

Quest Diagnostics Incorporated in Lewisville, TX is seeking a Laboratory Admin to coordinate client requests across lab departments. This role requires phone-enabled communication and data entry, with a focus on timely responses to inquiries.

The position operates Monday to Friday, 8:00 AM to 4:30 PM, with benefits and opportunities for advancement. Prior office/lab experience and a high school diploma are preferred.

Qualifications

• 1-3 years of office/laboratory experience.
• Background in biological sciences preferred.
• Regular Client Services training to stay proficient in responding to client inquiries.

Responsibilities

• Coordinate, route and answer incoming client requests to laboratory staff.
• Provide formal responses to client requests via outgoing calls and assist with test adds.
• Maintain reagent storage and related paperwork; ensure accuracy of documentation.

Skills

Typing 35+ wpm

Phone skills

Organizational skills

Computer literacy

Education

High School Diploma or Equivalent

Job description

Quest Diagnostics Incorporated in Lewisville, TX is seeking a Laboratory Admin to coordinate client requests across lab departments. This role requires phone-enabled communication and data entry, with a focus on timely responses to inquiries.

The position operates Monday to Friday, 8:00 AM to 4:30 PM, with benefits and opportunities for advancement. Prior office/lab experience and a high school diploma are preferred.