Laboratory Admin & Client Support Coordinator

Quest Diagnostics; Lewisville (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Day 1 Medical

Well-being programs

Blueprint for Wellness

Mental health program

Vacation time

Holidays + MyDay

401(k) match

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Annual incentive plans

Education assistance

Career advancement

Job summary

Quest Diagnostics in Lewisville, TX, is seeking a Laboratory Administrator to coordinate client requests across multiple lab areas. The role includes data entry, reagent handling, and maintaining documentation, with a focus on timely responses to client inquiries.

The position requires 1–3 years of office/lab experience and a High School Diploma or equivalent. Monday–Friday schedule, competitive benefits, and opportunities for growth are offered.

Qualifications

• 1–3 years of office/laboratory experience.
• Background in biological sciences preferred.
• High School Diploma or Equivalent required.

Responsibilities

• Coordinating, routing and answering incoming client requests to labs.
• Provide formal responses to client requests via outgoing calls.
• Data entry and reagent storage responsibilities; sign for reagents and keep paperwork organized.
• Help with test adds and problem solving for sample issues.
• Pull samples for studies and address test adds from lab services.
• Monthly tally of laboratory assays and report forwarding to Medical Administration.

Skills

Typing 35wpm

Organizational skills

Telephone skills

Education

High School Diploma

Tools

Word processing

Job description

Quest Diagnostics in Lewisville, TX, is seeking a Laboratory Administrator to coordinate client requests across multiple lab areas. The role includes data entry, reagent handling, and maintaining documentation, with a focus on timely responses to client inquiries.

The position requires 1–3 years of office/lab experience and a High School Diploma or equivalent. Monday–Friday schedule, competitive benefits, and opportunities for growth are offered.