Lab Services Representative

Sutter Health; Modesto (CA); On-site; USD 36,000 - 50,000; Full time

Job summary

Sutter Health in Modesto, CA is seeking a clerical associate to support patient specimen collection and laboratory workflows. You will perform routine and specialized clerical tasks, coordinate receiving, processing and reporting of lab results, and prioritize requests while maintaining PHI privacy.

Ideal candidates have a high school diploma (GED acceptable) and at least 1 year of relevant experience, with strong communication and organizational skills for a team environment.

Qualifications

• High school diploma or GED is required.
• 1 year of relevant experience is preferred.
• Knowledge of medical terminology and procedures.
• Strong communication and time-management skills.
• Ability to follow policies and protect PHI.
• Capacity to work independently and in a team.

Responsibilities

• Coordinate routine clerical tasks to support patient specimen collection.
• Support lab receiving, processing, reporting and delivering results.
• Prioritize requests and manage information flow to meet deadlines.
• Adhere to privacy and safety regulations and guidelines.
• Communicate with staff and healthcare providers to facilitate timely operations.

Skills

Medical terms

Communication

Administrative skills

MS Office

EHR systems

EPIC

Data interpretation

Prioritization

Teamwork

PHI privacy

Problem-solving

Education

High School Diploma/GED

Tools

EPIC

EHR systems

Microsoft Office

Job description

We are so glad you are interested in joining Sutter Health!

Organization

SGMF-Sutter Gould Med Foundation

Position Overview

Provides a variety of routine and specialized clerical tasks required to help coordinate efficient and timely patient specimen collection. Supports laboratory activities related to the receiving, processing, reporting, and delivering laboratory test and results. Executes a variety of clerical duties, prioritizes information and requests in a timely manner. Gains confidence and cooperation from staff, physicians, and other healthcare providers. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety.

Education

HS Diploma: High School Diploma or General Education Diploma (GED)

Typical Experience

1 year recent relevant experience

Skills And Knowledge

• General knowledge of various medical terminology, procedures, views, and equipment.
• Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.
• Well-developed administrative, time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems.
• Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Ensure the privacy of each patient’s protected health information (PHI).
• Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift

Days

Schedule

Full Time

Shift Hours

8

Days Of The Week

Variable

Weekend Requirements

Rotating Weekends

Benefits

Yes

Unions

No

Position Status

Non-Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $26.13 to $36.58 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.