Lab Services & Member Support Specialist

One Medical; Marietta (GA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid sabbatical every 5 years

Free One Medical memberships

Employee Assistance Program

Medical, Dental, Vision plans

Pre-Tax commuter benefits

PTO cash outs

Job summary

One Medical is seeking a Phlebotomist/Administrative Assistant to deliver exceptional venipuncture and front-desk support in our Marietta, Georgia office. You will be the first touchpoint for patients, handling intake, scheduling, and basic clerical duties while upholding the One Medical experience.

You will work 40 hours a week, with 8-hour shifts, in a collaborative, patient-centered environment. Benefits, growth opportunities, and a supportive team culture are offered.

Qualifications

• 6+ months of relevant Medical Assistant or Phlebotomist experience
• Strong customer service skills and ability to build relationships
• Excellent written and verbal communication
• High school diploma or equivalent
• Proficiency with multiple software systems
• Experience collaborating with diverse, multidisciplinary teams
• Calm, confident collection professional delivering patient-centered care
• Adaptability to changing tasks and priorities

Responsibilities

• Provide venipuncture and clinical support to patients
• Manage front desk tasks: check-in/out, scheduling, insurance verification
• Support with clerical duties for providers and virtual medical team
• Communicate clearly with patients and teammates
• Maintain look and order of lobby and clinical spaces
• Open/close office and restock supplies
• Master our tech stack to support daily work

Skills

Venipuncture

Customer service

Communication

Computer literacy

Team player

Multitasking

Education

High School Diploma or equivalent

Tools

EMR system

Slack

G-suite

Zoom

Circulation

RingCentral

Job description

One Medical is seeking a Phlebotomist/Administrative Assistant to deliver exceptional venipuncture and front-desk support in our Marietta, Georgia office. You will be the first touchpoint for patients, handling intake, scheduling, and basic clerical duties while upholding the One Medical experience.

You will work 40 hours a week, with 8-hour shifts, in a collaborative, patient-centered environment. Benefits, growth opportunities, and a supportive team culture are offered.