Lab Operations Supervisor — Lead Clinical Support & Quality

AdventHealth; La Grange (IL); On-site; USD 36,000 - 72,000; Full time

Job summary

UChicago Medicine AdventHealth in La Grange, IL is seeking a laboratory supervisor with leadership experience to oversee phlebotomy and related lab services. The role involves coordinating staff, training, and ensuring compliance with safety and regulatory standards.

The ideal candidate has 2+ years of lab experience and 3+ years of technical expertise, with strong communication skills and the ability to manage multiple priorities in a fast-paced clinical environment.

Qualifications

• Must have leadership/management experience.
• 2+ years of related laboratory experience.
• 3+ years of technical experience.
• Proficient in English, both written and spoken.

Responsibilities

• Participates in performance improvement activities, resolves customer service issues, evaluates new equipment and procedures, and monitors staff performance.
• Assists department leadership with staffing, interviewing, orientation, training, coaching, mentoring, and competency assessment.
• Coordinates and facilitates the clinical experience of students in affiliated education programs.
• Participates in committees or teams and assists with special projects as assigned.
• Ensures department workspaces are neat, organized, and properly supplied, and oversees post-analytical activities.
• Follows safety policies including PPE use, handwashing, and hazardous chemical handling, and completes required training for hazardous waste handling.
• May transport hazardous waste and complete initial and refresher training for handling and disposal of hazardous waste.
• Leads laboratory performance improvement activities and promotes teamwork, engagement, patient satisfaction, and safety.
• Evaluates program needs, identifies unmet needs, and assesses services and staff.
• Performs and oversees pre-analytical laboratory activities including equipment maintenance, inventory, specimen collection, processing, and cleaning.
• Provides technical and support information related to laboratory testing for all ages.
• Supports staff through scheduling, workload management, troubleshooting, and motivation for high performance.
• Performs other duties as assigned.

Skills

Regulatory compliance

Laboratory skills

English communication

Independent judgment

Team building

Microsoft Office

Phlebotomy knowledge

Record keeping

Complaint handling

Education

Associate degree

High School diploma

Leadership/management experience

2+ years laboratory experience

3+ years technical experience

Tools

Microsoft Office

Job description

UChicago Medicine AdventHealth in La Grange, IL is seeking a laboratory supervisor with leadership experience to oversee phlebotomy and related lab services. The role involves coordinating staff, training, and ensuring compliance with safety and regulatory standards.

The ideal candidate has 2+ years of lab experience and 3+ years of technical expertise, with strong communication skills and the ability to manage multiple priorities in a fast-paced clinical environment.