Lab Services Supervisor - Lead Ops & Compliance

Advocate Health; Park Ridge (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Advocate Health in Park Ridge, IL seeks a Lab Operations Manager to oversee daily staff and non-clinical lab functions, including phlebotomy and specimen handling, while driving strategic projects and outcomes. You will monitor budgets, enforce quality, and lead training and performance initiatives to ensure high standards of care.

The role requires a strong background in laboratory leadership, regulatory knowledge, and effective communication with physicians, staff, and patients alike.

Qualifications

• Demonstrated leadership experience in a laboratory setting.
• Experience managing projects and coordinating teams.
• Knowledge of regulatory compliance and quality standards.

Responsibilities

• Lead day-to-day department operations and provide staff guidance.
• Monitor budget, analyze fiscal needs, and address variances.
• Drive performance improvement and staff development.
• Ensure regulatory, accreditation, and quality standards are met.
• Coordinate staff orientation, training, and competency testing.
• Participate in hiring decisions and personnel actions.

Skills

Leadership

Project management

Decision making

Delegation

Team building

Customer service

Conflict resolution

Communication

Education

High School diploma

Tools

Laboratory Information Systems

Job description

Advocate Health in Park Ridge, IL seeks a Lab Operations Manager to oversee daily staff and non-clinical lab functions, including phlebotomy and specimen handling, while driving strategic projects and outcomes. You will monitor budgets, enforce quality, and lead training and performance initiatives to ensure high standards of care.

The role requires a strong background in laboratory leadership, regulatory knowledge, and effective communication with physicians, staff, and patients alike.