Lab Operations Specialist: Equipment & Patient Care

Henry-Ford-Health-2; Jackson (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

Henry Ford Health in Michigan is seeking a Lab Logistics Specialist to keep the lab moving by handling order entry, specimen transport, tracking, and processing. You will work with automation systems and interact with patients and staff to ensure a positive experience.

You will also use information systems to manage tasks efficiently and may perform phlebotomy services on-site as needed, supporting the team where it matters most.

Qualifications

• High school diploma or equivalent is required.
• Strong computer skills including Microsoft Office.
• Ability to follow written and verbal instructions with strong customer service.

Responsibilities

• Handle order entry, specimen pickup, transportation, tracking, receipt, and processing for the lab.
• Master lab automation systems and equipment maintenance.
• Interact with patients, lab staff, and caregivers professionally to foster a positive experience.
• Use information systems to manage tasks and maintain accuracy.
• Occasionally perform phlebotomy services on site as needed.

Skills

Customer service

Computer skills

Instruction following

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Henry Ford Health in Michigan is seeking a Lab Logistics Specialist to keep the lab moving by handling order entry, specimen transport, tracking, and processing. You will work with automation systems and interact with patients and staff to ensure a positive experience.

You will also use information systems to manage tasks efficiently and may perform phlebotomy services on-site as needed, supporting the team where it matters most.