Lab Operations Director: Clinical QA & Compliance

1200 The General Hospital Corporation; Boston (MA); On-site; USD 97,000 - 126,000; Full time

Job summary

Mass General Brigham in Boston seeks an experienced laboratory manager to oversee daily lab operations, staffing, workflow, quality, safety, and regulatory compliance. You will provide daily management and strategic direction for the laboratories and ensure compliance with FACT, JC, OSHA, and CLIA.

Responsibilities include developing QA systems, supervising staff, coordinating clinical trials with investigators, and leading hiring and training efforts to maintain adequate staffing.

Qualifications

• Bachelor's Degree in Laboratory Sciences required.
• ASCP Certified Medical Technologist (MLT/MT/MLA/Histologists) required.
• Experience in hospital-based CLIA laboratory with leadership responsibilities.

Responsibilities

• Develops and maintains QA systems to ensure high performance and remedial actions for deviations.
• Assigns, monitors, and supervises work to ensure SOP compliance and regulatory requirements.
• Oversees regulatory reviews and inspections (Joint Commission and FACT).
• Coordinates clinical trials with investigators, study teams, QA, and compliance.
• Leads hiring decisions and staff training per department policies.

Skills

Leadership experience

Regulatory knowledge

Communication skills

Staff training

Interviewing

Education

Bachelor's Degree in Laboratory Sciences

Job description

Mass General Brigham in Boston seeks an experienced laboratory manager to oversee daily lab operations, staffing, workflow, quality, safety, and regulatory compliance. You will provide daily management and strategic direction for the laboratories and ensure compliance with FACT, JC, OSHA, and CLIA.

Responsibilities include developing QA systems, supervising staff, coordinating clinical trials with investigators, and leading hiring and training efforts to maintain adequate staffing.