Lab Operations Manager: QA, Compliance & Staffing

Mass General Brigham Incorporated; Massachusetts; On-site; USD 90,000 - 119,849; Full time

Job summary

Mass General Brigham Incorporated seeks a Clinical Lab Manager for Martha's Vineyard Hospital to oversee daily laboratory operations, staffing, workflow, quality, safety, and regulatory compliance. The role provides strategic direction for the lab and ensures adherence to FACT, JC, OSHA, and CLIA standards.

The position emphasizes staff development, interviewing and training, and coordinating with investigators and QA teams to maintain high performance and compliance across all lab activities.

Qualifications

• Must have strong knowledge of regulatory standards including FACT, JC, and CLIA.
• Demonstrated leadership experience in a hospital-based CLIA laboratory.
• Excellent written and verbal communication skills.
• Ability to manage staffing levels and workloads effectively.

Responsibilities

• Develops and maintains QA systems to ensure high performance and corrective actions.
• Assigns and monitors work to ensure SOP compliance and regulatory requirements.
• Ensures readiness for regulatory reviews and inspections (Joint Commission and FACT).
• Oversees coordination of clinical trials with investigators and QA/compliance staff.
• Conducts interviews and recruits staff per department policies to ensure adequate staffing.
• Involves staff training and education including safety and compliance.

Skills

Regulatory knowledge

Leadership

Communication

Staff management

Education

Bachelor's degree in Laboratory Sciences

Job description

Mass General Brigham Incorporated seeks a Clinical Lab Manager for Martha's Vineyard Hospital to oversee daily laboratory operations, staffing, workflow, quality, safety, and regulatory compliance. The role provides strategic direction for the lab and ensures adherence to FACT, JC, OSHA, and CLIA standards.

The position emphasizes staff development, interviewing and training, and coordinating with investigators and QA teams to maintain high performance and compliance across all lab activities.