Lab Automation Branch Growth Lead

TriSearch; Boston (MA); On-site; USD 150,000 - 190,000; Full time

Job summary

PAL Solutions USA is seeking a Branch Manager to lead and grow our U.S. sales, service, and solutions offerings. You will drive revenue, build key accounts, and strengthen the installed base across the United States.

You will combine commercial leadership with laboratory automation expertise to expand market presence, manage CRM and forecasting, and build a high-performing team in a dynamic, entrepreneurial environment.

Qualifications

• Bachelor's degree in Business, Marketing, Life Sciences, Chemistry, Engineering, or a related field.
• Proven leadership experience within laboratory automation, analytical instrumentation, life sciences, or diagnostics.
• Demonstrated success in sales, business development, and strategic account management.
• Experience leading a sales and service organization with responsibility for business growth and customer success.
• Experience with P&L management, CRM systems, forecasting, and business planning.
• Established network within the life sciences, biochemistry, chemistry, analytical instrumentation, and laboratory automation markets.
• Proven track record of driving revenue growth, customer retention, and market expansion.

Responsibilities

• Lead and manage the PAL Solutions USA Sales and Service organization.
• Drive growth of solutions, services, consumables, spare parts, and workflow optimization offerings.
• Expand market demand and develop new business opportunities for PAL Systems and PAL Solutions.
• Protect and grow the installed base through upgrades, replacements, and customer retention initiatives.
• Build and maintain strong relationships with key accounts and strategic end users throughout the United States.
• Define and execute targeted sales and marketing initiatives in collaboration with the Digital Marketing team.
• Assume full P&L responsibility and ensure achievement of financial and operational objectives.
• Recruit, develop, and lead a high-performing, customer-focused team.
• Establish and maintain a high-quality customer database and ensure effective CRM utilization.
• Oversee reporting, forecasting, budgeting, and business planning activities.
• Provide regular business updates on sales performance, customer satisfaction, competitive developments, and market trends.
• Collaborate closely with global Sales, Service, Product Management, Marketing, and Operations teams.

Skills

Leadership

Sales & business development

Strategic account management

P&L management

CRM systems

Forecasting

Travel willingness

Education

Bachelor's degree in Business, Marketing, Life Sciences, Chemistry, Engineering, or related field

Job description

PAL Solutions USA is seeking a Branch Manager to lead and grow our U.S. sales, service, and solutions offerings. You will drive revenue, build key accounts, and strengthen the installed base across the United States.

You will combine commercial leadership with laboratory automation expertise to expand market presence, manage CRM and forecasting, and build a high-performing team in a dynamic, entrepreneurial environment.