LA Office Experience Lead

NEON Rated; Santa Monica (CA); On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) and Roth IRA

Life insurance (AD&D)

Generous paid time off

Paid family leave

Wellness programs

Job summary

NEON seeks a Workplace Experience Coordinator to be the face and engine of our LA office, greeting guests, keeping operations smooth, and ensuring the space inspires. This role blends receptionist duties with office management and hospitality to create a warm, efficient environment.

You’ll set the tone for how NEON feels to employees, candidates, vendors, and guests from arrival onward, owning day-to-day tasks and event support while growing with the team in a dynamic, fast-paced setting.

Qualifications

• 2+ years in office management, front desk, hospitality, or customer service
• No task is too small attitude; proactive and reliable
• Hospitality mindset with white-glove service standards

Responsibilities

• Greet visitors and manage front desk flow
• Maintain tidy reception and common areas
• Oversee office upkeep and coordinate repairs
• Manage relationships with building management and vendors
• Coordinate desk setups and space planning as team grows
• Process office expenses and track budget
• Support onboarding logistics and employee experience
• Plan and execute office events and culture moments

Skills

Front desk

Office management

Hospitality

Customer service

Organizational skills

Proactive problem-solving

Tools

Google Workspace

Microsoft Office

Nexonia

Job description

NEON seeks a Workplace Experience Coordinator to be the face and engine of our LA office, greeting guests, keeping operations smooth, and ensuring the space inspires. This role blends receptionist duties with office management and hospitality to create a warm, efficient environment.

You’ll set the tone for how NEON feels to employees, candidates, vendors, and guests from arrival onward, owning day-to-day tasks and event support while growing with the team in a dynamic, fast-paced setting.