Workplace Experience Lead - Office Ops & Events

Doist; New York (NY); On-site; USD 72,000 - 78,000; Full time

Benefits offered by this job

Unlimited paid time off

401k with company matching

Annual bonuses

Generous medical plan

Paid parental leave

Job summary

Known is seeking a Specialist, Workplace Experience to shape the day-to-day experience of working at Known. You will serve as the Office Manager, keeping the NYC headquarters organized, welcoming, and efficient while partnering with Culture & Communications for events and internal programs.

You will support internal communications, onboarding experiences, and employee engagement initiatives, working in a fast-paced, people-facing environment. This role is full-time and in-office in NYC.

Qualifications

• 3+ years in a fast-moving, people-facing role (retail management, hospitality, guest services, or office operations).
• Service-first mindset and a proactive approach to helping others.
• Ability to juggle multiple priorities with strong follow-through and attention to detail.
• Comfort talking to anyone, from new hires to senior leaders.

Responsibilities

• Oversee daily office operations at Known's NYC headquarters, keeping a productive and welcoming environment.
• Be the go-to resource for employees, connecting them with information, resources, and people who can help.
• Manage office supplies, amenities, and shared spaces; track and submit office expenses.
• Coordinate maintenance, vendor relationships, and office services; support onboarding and event logistics.

Skills

People-facing

Retail management

Office operations

Budgeting

Vendor management

Tools

Microsoft Office

Google Workspace

Job description

Known is seeking a Specialist, Workplace Experience to shape the day-to-day experience of working at Known. You will serve as the Office Manager, keeping the NYC headquarters organized, welcoming, and efficient while partnering with Culture & Communications for events and internal programs.

You will support internal communications, onboarding experiences, and employee engagement initiatives, working in a fast-paced, people-facing environment. This role is full-time and in-office in NYC.