LA Metro Retail Leader - Field-Based Store Coach

Jenni Kayne; Los Angeles (CA); Sur place; USD 110 000 - 130 000; Plein temps

Résumé du poste

Jenni Kayne is seeking a Los Angeles Metro Area Manager who will serve as the key field leader for the LA market, coaching store teams, driving sales, and ensuring operational excellence while delivering an elevated client experience. The role requires spending all time in the field, traveling between stores to execute priorities and develop leadership bench strength.

You will lead initiatives, analyze trends, and partner with HR on talent development, with a focus on community engagement and

Qualifications

• 5+ years of multi-unit retail leadership experience.
• Proven track record of driving business performance while developing high-performing teams.
• Demonstrated success coaching, developing, and retaining top retail talent.
• Demonstrated success building talent pipelines through recruiting, networking, succession planning, and internal development.

Responsabilités

• Serve as the primary leader and culture carrier for Jenni Kayne stores throughout the Los Angeles metropolitan area.
• Maintain a consistent and highly visible presence across the market, spending 100% of working time in the field and traveling between stores based on business priorities and market needs.
• Drive store performance by achieving monthly and annual sales goals while ensuring operational excellence across all locations.
• Develop Store Managers and store teams while building succession plans and cultivating a strong leadership bench across the market.
• Partner closely with Store Managers to analyze business trends, identify opportunities, and develop actionable strategies using key performance indicators and reporting.
• Hold leaders and teams accountable through consistent coaching, performance management, and a business growth mindset.
• Foster a culture of accountability, recognition, and continuous development by providing timely feedback, celebrating wins, and creating clear action plans that drive individual, store, and market performance.
• Conduct regular store visits, business reviews, and one-on-one touch bases with Store Managers to support business performance, leadership development, and execution.
• Coach from the sales floor, working alongside teams to identify opportunities within selling behaviors, client engagement, product knowledge, conversion, clienteling, and overall store performance.
• Lead the execution of company initiatives, product launches, operational updates, and training while ensuring consistent execution across all stores within the market.
• Partner with Visual Merchandising to maintain brand standards, storytelling, and visual consistency throughout the market.
• Conduct routine store audits and provide coaching to elevate visual presentation, operational execution, inventory management, and the overall client experience.
• Take an active role in onboarding, developing, and mentoring new Store Managers and field leaders to ensure long-term success.
• Partner with Human Resources on employee relations, coaching documentation, performance management, corrective action, and talent development.
• Build and maintain a strong talent pipeline through recruiting, networking, succession planning, and internal talent development to support current and future business needs across the market.
• Support new store openings and pop-up activations by ensuring teams are prepared through hiring, training, merchandising, operational readiness, and successful market launches.
• Develop a deep understanding of each local market and partner with Store Managers to drive community engagement, local partnerships, client events, and networking opportunities that increase brand awareness and business growth.
• Champion an elevated client experience by identifying opportunities to strengthen client engagement, retention, loyalty, and high‑value client relationships across the market.
• Leverage the unique Los Angeles market to identify opportunities for local partnerships, brand‑building moments, events, and relationships that drive traffic and introduce new clients to Jenni Kayne.
• Communicate regularly with senior Retail leadership regarding business performance, talent, field insights, and opportunities within the market.
• Own the overall health and performance of the Los Angeles market, leading with an entrepreneurial mindset while creating a culture of accountability, collaboration, and continuous improvement.

Connaissances

Retail leadership

Multi-unit management

Coaching & development

People management

Field leadership

Budgeting & P&L

Outils

Microsoft Office

Retail reporting systems

Description du poste

Jenni Kayne is seeking a Los Angeles Metro Area Manager who will serve as the key field leader for the LA market, coaching store teams, driving sales, and ensuring operational excellence while delivering an elevated client experience. The role requires spending all time in the field, traveling between stores to execute priorities and develop leadership bench strength.

You will lead initiatives, analyze trends, and partner with HR on talent development, with a focus on community engagement and