LA General Manager: Sales, Operations & Service

Otis SE; Los Angeles (CA); On-site; USD 220,000 - 270,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision coverage

Paid vacation

Paid sick leave

Life insurance

Disability coverage

Voluntary benefits

Parental leave

Adoption assistance

Tuition reimbursement

Peer recognition program

Spot bonuses

Job summary

Otis Elevator Company is seeking an experienced General Manager to lead our Los Angeles operation, with responsibility across New Equipment, Modernization, Service and Repair, including both sales and operations.

You will lead an established, high-performing team while driving financial performance, customer relationships and sustainable growth, partnering with regional leadership to shape strategy and execution.

Responsibilities

• Lead the branch across New Equipment, Modernization, Service and Repair, with responsibility for both sales and operations.
• Drive overall business performance with a focus on sales, profitability, working capital and orders.
• Lead, develop and retain a high-performing team while fostering an inclusive and collaborative culture.
• Build a strong customer-centric culture focused on responsiveness, proactive engagement and long-term relationships.
• Drive customer retention while identifying service, repair and modernization opportunities.
• Develop strong relationships with customers across the Los Angeles market.
• Build on the strengths of an established operation while identifying opportunities for continuous improvement.
• Make strategic and operational decisions while partnering closely with regional leadership.

Job description

Otis Elevator Company is seeking an experienced General Manager to lead our Los Angeles operation, with responsibility across New Equipment, Modernization, Service and Repair, including both sales and operations.

You will lead an established, high-performing team while driving financial performance, customer relationships and sustainable growth, partnering with regional leadership to shape strategy and execution.