L2 Server Repair Technician - 2nd Shift Diagnostics

Paycom; Grapevine (TX); On-site; USD 22,000 - 31,000; Full time

Job summary

SMS InfoComm Corporation in Grapevine, TX is seeking a Server Repair Technician for the 2nd shift. The role focuses on testing, diagnosing, and replacing parts on servers sent for repair, with responsibilities spanning from diagnostics to collaboration with multiple repair teams.

Applicants should have a high school diploma or equivalent and basic server architecture knowledge. Linux command skills and the ability to document results are essential.

Qualifications

• High school diploma or equivalent; server support certifications desired.
• Experience troubleshooting and diagnosing servers; familiarity with repair tools and shop procedures.
• Good written and verbal communication; ability to document issues and repairs clearly.

Responsibilities

• Inspect, test, and diagnose servers.
• Replace parts as needed.
• Conduct and analyze server stress tests.
• Document symptoms, test results, and parts replaced in shop floor tool.
• Collaborate with repair, testing, QC, and inspection teams.
• Provide backup for QC and inspections.
• Maintain parts consumption and inventory.
• Follow leadership directions and perform other duties as assigned.

Skills

Server troubleshooting

Server architecture knowledge

Networking basics

Error codes understanding

Troubleshooting under pressure

Willingness to learn

Education

High School diploma or equivalent

Tools

Linux commands

Diagnostics tools

Hardware repair tools

Job description

SMS InfoComm Corporation in Grapevine, TX is seeking a Server Repair Technician for the 2nd shift. The role focuses on testing, diagnosing, and replacing parts on servers sent for repair, with responsibilities spanning from diagnostics to collaboration with multiple repair teams.

Applicants should have a high school diploma or equivalent and basic server architecture knowledge. Linux command skills and the ability to document results are essential.