L2 Server Repair Tech: Diagnostics & Parts Replacement

Paycom; Grapevine (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

SMS InfoComm Corporation is seeking a Server Repair Technician to test, diagnose, and replace parts on servers sent for diagnosis and repair. The role requires a High School diploma and hands-on experience with server components.

You will inspect and diagnose servers, replace parts, run server stress tests, document findings, and collaborate with repair and QA teams. The position is full-time in Grapevine, TX, with day shifts and hourly pay.

Qualifications

• Education – High school diploma or equivalent technical experience, certifications in Server support and architecture desired
• Experience – troubleshooting and diagnosing servers, experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools
• Experience with replacing parts on servers
• Experience with server configuration
• Good written and verbal skills – needs to documents errors and repairs
• Industry/Environment: Prefer to have worked in a PC or server type of environment
• Must be able to identify and resolve problems in a timely manner.

Responsibilities

• Inspect, test, and diagnose servers
• Replace parts as needed
• Conduct and analyze server stress tests
• Document all symptoms, test results, and parts replaced in shop floor tool
• Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel
• Provide back up for QC, inspection, whole unit repair, and motherboard testing
• Maintain parts consumption
• Other duties as assigned by leadership
• Maintain and nurture positive work environment
• Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
• Follow process for system and parts management

Skills

Server architecture

Component assembly

Diagnostics

Networking basics

Error codes

Troubleshooting

Problem solving

Learning mindset

Testing & errors

End-to-end repair

Linux commands

Education

High school diploma

Server support certifications

Job description

SMS InfoComm Corporation is seeking a Server Repair Technician to test, diagnose, and replace parts on servers sent for diagnosis and repair. The role requires a High School diploma and hands-on experience with server components.

You will inspect and diagnose servers, replace parts, run server stress tests, document findings, and collaborate with repair and QA teams. The position is full-time in Grapevine, TX, with day shifts and hourly pay.