L2 Server Repair Technician — Diagnostics & Parts

Paycom; Grapevine, Northern (TX, KY); Hybrid; USD 43,000 - 45,000; Full time

Job summary

SMS InfoComm Corporation in Grapevine, TX, seeks a Server Repair Tech (L2) for day shift. You will test and diagnose servers, replace faulty parts, and document findings in a shop tool. Collaboration with QC and motherboard teams is essential to ensure quality repairs.

Responsibilities include stress testing, parts management, and supporting warehouse colleagues. A high school diploma or technical equivalent is required, with server repair experience preferred.

Qualifications

• High school diploma or equivalent technical experience; server certifications desired.
• Experience troubleshooting and diagnosing servers; familiarity with repair tools and parts replacement.
• Good written and verbal communication; ability to document errors and repairs.

Responsibilities

• Inspect, test, diagnose servers and replace parts as needed.
• Conduct server stress tests and document results and parts replaced.
• Collaborate with QC, motherboard testing, and other repair teams.
• Maintain parts consumption and assist with warehouse-related tasks.

Skills

Server troubleshooting

Server architecture

Linux commands

Networking basics

Documentation

Problem solving

Education

High School Diploma

Certifications in Server support

Server architecture certifications

Tools

Shop repair tools

Email

Spreadsheets

Call tracking tools

Job description

SMS InfoComm Corporation in Grapevine, TX, seeks a Server Repair Tech (L2) for day shift. You will test and diagnose servers, replace faulty parts, and document findings in a shop tool. Collaboration with QC and motherboard teams is essential to ensure quality repairs.

Responsibilities include stress testing, parts management, and supporting warehouse colleagues. A high school diploma or technical equivalent is required, with server repair experience preferred.