L&D Unit Coordinator: Patient Flow & Admin Support

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 26,000 - 37,000; Part time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an Administrative Support Specialist to assist unit-based clinicians and staff in an inpatient setting.

You will act as a liaison between patients, visitors and the care team, and manage confidential information with discretion. You will coordinate day-to-day patient flow with nursing, schedule consultations and tests, and ensure accurate EMR entries for admissions, discharges and transfers, enabling smooth operations and high-quality patient

Qualifications

• High School Diploma or Equivalent required; Associate's Degree in a related field preferred.
• 1-2 years administrative support experience required; current L&D experience preferred.
• Proficiency with MS Office and ability to proofread/edit documents.

Responsibilities

• Greets patients, families, visitors and coworkers professionally in person and by phone.
• Coordinates day-to-day patient flow with nursing; communicates admissions, discharges and transfers.
• Enters admissions, discharges and transfers into the EMR accurately and timely.
• Schedules consultations, tests, procedures and patient transport.
• May assist manager with payroll duties or staff scheduling; supervises unit secretaries as needed.

Skills

MS Office proficiency

Proofreading & editing

Verbal & written communication

Interpersonal skills

Office equipment handling

Education

High School Diploma or Equivalent

Associate's Degree in Related Field

Job description

The Brigham and Women's Hospital, Inc. is seeking an Administrative Support Specialist to assist unit-based clinicians and staff in an inpatient setting.

You will act as a liaison between patients, visitors and the care team, and manage confidential information with discretion. You will coordinate day-to-day patient flow with nursing, schedule consultations and tests, and ensure accurate EMR entries for admissions, discharges and transfers, enabling smooth operations and high-quality patient