L&D Unit Coordinator — Patient Flow & Admin Support

Brigham and Women's Hospital; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an administrative support specialist to assist unit-based and hospital-wide clinicians in an inpatient setting. You will coordinate patient flow, admissions, discharges and transfers, and provide exceptional customer service at every patient interaction.

40 hours per week, 8 hours daily, on day or night shift, with every other weekend. Proficiency in MS Office and medical terminology is preferred, with HIPAA-compliant handling of confidential

Qualifications

• Administrative support experience preferred in inpatient or clinical settings.
• High school diploma or equivalent; associate degree preferred.
• Proficiency with MS Office and medical terminology beneficial.
• Strong proofreading, communication and time-management abilities.
• Ability to handle confidential information and coordinate patient flow.

Responsibilities

• Support unit-based and hospital-wide clinicians and staff.
• Greet patients and families professionally and manage inquiries.
• Record admissions, discharges and transfers in electronic systems.
• Schedule tests, consultations, and patient transport as needed.
• Assist with payroll or staff scheduling when required.

Skills

Office procedures

Proofreading

Time management

Communication

Interpersonal skills

Medical terminology

Education

High School Diploma / Associate's Degree

Tools

MS Office

Phone system

Job description

The Brigham and Women's Hospital, Inc. is seeking an administrative support specialist to assist unit-based and hospital-wide clinicians in an inpatient setting. You will coordinate patient flow, admissions, discharges and transfers, and provide exceptional customer service at every patient interaction.

40 hours per week, 8 hours daily, on day or night shift, with every other weekend. Proficiency in MS Office and medical terminology is preferred, with HIPAA-compliant handling of confidential