L&D Specialist: Elevate Teller & Member Training

Park Community Credit Union Foundation; Louisville (KY); On-site; USD 41,000 - 42,000; Full time

Job summary

Park Community Credit Union Foundation is seeking a Learning and Development Specialist to design and deliver training for Louisville staff. The role focuses on New Employee Orientation, Teller Training, and customer service philosophy aligned programs.

You will partner with managers to keep policies current and maintain training records while supporting special organizational projects. The position emphasizes employee growth through engaging learning experiences, collaboration with IT for LMS

Qualifications

• Experience: Three years to five years of similar or related experience.

Responsibilities

• Develop and administer training and employee development programs to enhance staff knowledge of credit union processes, products, standards, and culture.
• Update sessions or discuss with team any recommendations to ensure current processes; report progress and training results; collaborate with manager on future needs.
• Maintain employee development records and assist in reporting; perform other duties as assigned.

Job description

Park Community Credit Union Foundation is seeking a Learning and Development Specialist to design and deliver training for Louisville staff. The role focuses on New Employee Orientation, Teller Training, and customer service philosophy aligned programs.

You will partner with managers to keep policies current and maintain training records while supporting special organizational projects. The position emphasizes employee growth through engaging learning experiences, collaboration with IT for LMS