L&D Program Architect - Remote & Flexible PTO

Swooped; United States; Hybrid; USD 155,000 - 200,000; Full time

Benefits offered by this job

Employer paid health insurance

401(k) plan with employer match

Flexible paid time off

Home office stipend

Job summary

Swooped is seeking an experienced Learning & Development professional to build and scale learning initiatives across the employee lifecycle. You will define the learning strategy, mature existing programs, and design new ones that help employees, managers, and leaders grow throughout their careers.

The role reports to the Head of People and collaborates with leaders across the company to identify capability gaps, deliver practical solutions, and measure impact with data-driven insights.

Qualifications

• 6-10 years of experience in Consulting (learning/change/organizational effectiveness) or Learning & Development.
• Experience building and scaling learning programs across the employee lifecycle.
• Excellent presentation, facilitation, and written/verbal communication.

Responsibilities

• Develop and own the organization's learning and development strategy, identifying capability gaps and prioritizing learning initiatives with measurable business impact.
• Design, build, and continuously improve learning programs across onboarding, fraud education, manager development, leadership development, and ongoing growth.
• Partner with leaders to understand capability needs and develop practical learning solutions that improve performance.
• Design and facilitate engaging workshops, training sessions, and learning experiences for employees, managers, and leaders.
• Improve knowledge access by building scalable learning resources, documentation, and self-service tools.
• Measure effectiveness of programs and use data/feedback to continuously improve outcomes.
• Act as primary owner for learning and development, balancing long-term strategy with hands-on execution.

Skills

Learning strategy

Program management

Facilitation

Adult learning design

Stakeholder collaboration

Job description

Swooped is seeking an experienced Learning & Development professional to build and scale learning initiatives across the employee lifecycle. You will define the learning strategy, mature existing programs, and design new ones that help employees, managers, and leaders grow throughout their careers.

The role reports to the Head of People and collaborates with leaders across the company to identify capability gaps, deliver practical solutions, and measure impact with data-driven insights.