L&D Operations Associate - Part-Time, 24 hrs/wk

baystatehealth; Springfield (MA); On-site; USD 23,000 - 36,000; Part time

Benefits offered by this job

Competitive Pay

Tuition Assistance

Career Growth

Regional Opportunities

Retirement Plan

Generous PTO

Job summary

Baystate Health is seeking an Operations Associate in Springfield, MA to support Labor and Delivery. The role is part-time, day shift, with 24 hours per week, and involves bed management, patient flow, and administrative tasks within the Labor and Delivery Department at Baystate Medical Center.

Responsibilities include coordinating admissions, discharges, and transfers; supporting rounds and staffing; maintaining accurate records; and ensuring effective communication among patients, families,

Qualifications

• GED or HiSET is required.
• Basic Cardiac Life Support (BCLS) certification is required or preferred.

Responsibilities

• Bed management and patient flow: coordinate admissions, discharges, and transfers; track bed availability and patient status; communicate updates with nursing, case management, physicians, and other departments.
• Administrative and clinical team support: assist nurses, hospitalists, case managers, and interdisciplinary teams; help with rounds, consults, and staffing.
• Communication and coordination: facilitate timely communication among patients, families, staff, and departments; answer calls and relay messages.
• Medical records and documentation: maintain accurate records, prepare admissions transfers and discharges docs, obtain signatures, keep unit logs.
• Patient and family support: welcome and orient patients and families, answer questions, provide information, direct concerns to the care team.
• Unit operations and resource management: support daily operations with staffing, inventory, scheduling, and handling medications and supplies.
• Systems and technology: use clinical and admin systems to maintain patient info, scheduling, and operations.
• Patient safety and emergency response: know emergency procedures and initiate appropriate response when needed.

Education

GED or HiSET

BCLS certification

Job description

Baystate Health is seeking an Operations Associate in Springfield, MA to support Labor and Delivery. The role is part-time, day shift, with 24 hours per week, and involves bed management, patient flow, and administrative tasks within the Labor and Delivery Department at Baystate Medical Center.

Responsibilities include coordinating admissions, discharges, and transfers; supporting rounds and staffing; maintaining accurate records; and ensuring effective communication among patients, families,