KYC Admin

American Cybersystems, Inc.

West Des Moines (IA)

Hybrid

USD 34,000 - 41,000

Full time

6 days ago
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Benefits offered by this job

Medical & pharmacy coverage
401(k)
HSA & FSA
Life Insurance
Disability

Job summary

Innova Solutions is hiring a KYC Administrator for one of the clients. Location: West Des Moines, IA; hybrid with 3 days onsite. Contract / Full-time, duration 12+ months.

Role includes completing KYC reviews prior to onboarding, performing CIP/CDD activities, and reviewing contracts for Merchant Services accounts. This position is open to W-2 engagements and offers pay between $25 and $30 per hour.

Qualifications

  • Working knowledge of KYC, AML, BSA, CIP, and CDD compliance processes.
  • Experience with account opening, customer onboarding, or related KYC operations.
  • Proven experience in quality monitoring and/or quality assurance.

Responsibilities

  • Support Operations in completing larger and more complex business, operational, and customer support initiatives and contribute to overall team effectiveness
  • Complete Know Your Customer (KYC) reviews prior to account opening
  • Perform CIP/CDD activities in alignment with AML policies and procedures
  • Review contract packages and customer documentation for new Merchant Services accounts prior to onboarding
  • Identify deficiencies and reject incomplete or incorrect requests for correction prior to onboarding
  • Use technical expertise to resolve escalated issues and complex operational requests
  • Provide feedback and recommendations for improving or implementing processes and customer support
  • Perform complex operational and customer support initiatives within the Operations functional area

Skills

KYC compliance
AML
CDD
CIP
Account opening

Job description

Innova Solutions is hiring for a KYC Administrator for one of the clients.

Title: KYC Administrator

Location: West Des Moines, Iowa; Charlotte, NC; Irving, TX; Tempe, AZ - Hybrid, 3 days onsite

Job Type: Contract / Full-time

Duration: 12+ Months

This role completes Know Your Customer reviews and quality controls related to contract packages for new Merchant Services accounts prior to onboarding.

In this role, you will:
  • Support Operations in completing larger and more complex business, operational, and customer support initiatives and contribute to overall team effectiveness
  • Complete Know Your Customer (KYC) reviews prior to account opening
  • Perform CIP/CDD activities in alignment with AML policies and procedures
  • Review contract packages and customer documentation for new Merchant Services accounts prior to onboarding
  • Identify deficiencies and reject incomplete or incorrect requests for correction prior to onboarding
  • Use technical expertise to resolve escalated issues and complex operational requests
  • Provide feedback and recommendations for improving or implementing processes and customer support
  • Perform complex operational and customer support initiatives within the Operations functional area
An ideal candidate will have:
  • Working knowledge of Know Your Customer (KYC), AML, BSA, CIP, and CDD compliance processes
  • Experience with account opening, customer onboarding, or related KYC operations
  • Proven experience in quality monitoring and/or quality assurance
  • Ability to multitask effectively in a fast-paced environment
  • Banking experience is preferred
  • Underwriting experience is a plus
  • Merchant Services or financial-services onboarding experience is a plus

This position is only open to applicants who can be engaged on a W-2 basis.

We are currently interviewing to fill this and other similar positions.

Payment: Pay Range: $25hr - $30.hr

Benefits:
  • Medical & pharmacy coverage
  • Dental/vision insurance
  • 401(k)
  • Health saving account (HSA) and Flexible spending account (FSA)
  • Life Insurance
  • Pet Insurance
  • Short term and Long term Disability
  • Accident & Critical illness coverage
  • Pre-paid legal & ID theft protection
  • Sick time, and other types of paid leaves (as required by law)
  • Employee Assistance Program (EAP)

About Innova Solutions:

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

  • Named One of America's Best Employers for New Grads by Forbes (2024)
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.

Thankyou , Innova Solutions!

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