Data Center Operations Engineer

American Cybersystems, Inc.; New York (NY); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

Medical & Pharmacy coverage

401(k)

HSA/FSA

Life Insurance

Disability coverage

Paid time off

Job summary

American Cybersystems, Inc. is seeking a Data Center Operations Engineer for an onsite role in New York, NY. You will install, monitor and maintain data center hardware and services within a large IBM Z10 mainframe environment, ensuring uptime and efficiency.

This contract role runs 6+ months with a 9:00 AM to 5:00 PM EST shift. The ideal candidate brings hands-on DC ops experience, rack & stack skills, and a methodical approach to ticketing and documentation.

Qualifications

• Hands-on data center operations experience.
• Experience with server hardware install and troubleshooting.
• Familiarity with IBM Z10 mainframe environments and CA7.
• Experience using ServiceNow or similar ticketing systems.

Responsibilities

• Install and de-install network devices, servers, and data center hardware.
• Perform rack/stack activities and cable management.
• Add or replace hardware components such as memory, drives, NICs, CPUs.
• Monitor and maintain servers and network devices; troubleshoot connectivity issues.
• Maintain ServiceNow tickets and operational documentation.
• Manage backups and offsite tape storage processes.
• Maintain asset inventories and data center documentation.
• Support IBM Z10 mainframe environments and related software.

Skills

Data Center Ops

Infrastructure Support

Network device installation

Server maintenance

Troubleshooting

Team collaboration

Tools

IBM Z10

CA7

JES2

TSO

MVS

Job description

Data Center Operations Engineer

Position type: Fulltime, Contract Duration: 6+ months, Location: New York 10041 (Onsite), Shift: 9:00 AM-05:00 PM EST

Key Responsibilities

• Install and de-install network devices, servers, and data center hardware.
• Perform rack/stack activities, including server installation, cable management, KVMs, and in-rack PDUs.
• Add or replace hardware components such as memory, hard drives, NICs, CPUs, and other server peripherals.
• Monitor and maintain servers, network devices, system interfaces, and communication utilities within the data center.
• Verify device connectivity and troubleshoot network reconnection and communication issues.
• Provide technical support to the network owner/user community and resolve infrastructure-related issues.
• Maintain accurate ServiceNow trouble tickets, operational documentation, and incident records.
• Monitor and maintain a large-scale IBM Z10 mainframe environment and peripherals.
• Perform/support mainframe operations involving IPL, TSO, MVS, JES2, and CA7.
• Support and maintain IBM 4000, IBM 6500, and Canon VS 4400 environments.
• Manage daily/monthly backup tapes and coordinate tapes for offsite storage.
• Maintain accurate asset management and inventory records, including assets assigned to users.
• Perform routine data center inventory, equipment tracking, and documentation.
• Ensure proper cable management, equipment organization, and data center operational standards.
• Troubleshoot hardware, connectivity, and system issues and elevate complex problems as appropriate.
• Perform all other data center operations and infrastructure support duties as assigned.

The ideal candidate will have

• Hands-on experience in Data Center Operations, Infrastructure Support, or Data Center Engineering.
• Experience with network device/server installation, rack & stack, cable management, and hardware troubleshooting.
• Strong knowledge of server hardware, including memory, hard drives, NICs, CPUs, KVMs, and PDUs.
• Experience monitoring and maintaining data center servers and network equipment.
• Familiarity with IBM Z10 mainframe environments and associated peripherals.
• Working knowledge of IPL, TSO, MVS, JES2, and CA7.
• Experience with ServiceNow or similar ticketing systems.
• Knowledge of asset management, inventory control, and equipment tracking.
• Experience handling backup tapes and offsite tape storage processes.
• Strong troubleshooting skills with the ability to diagnose connectivity and hardware issues.
• Strong attention to detail and ability to maintain accurate operational documentation and records.
• Ability to work effectively as part of a team-oriented data center operations environment.

Pay Range and Benefits

Pay Range*: $45 - $50 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA) and Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time
• other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

About Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through their global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to their clients, enabling them to operate as leaders within their fields.

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• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
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