Konica Minolta Production Field Service Technician

Pacific Office Automation; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in document imaging seeks a Konica Minolta Production Field Service Technician in Phoenix, AZ. The role involves troubleshooting and repairing office equipment, providing technical support, and ensuring customer satisfaction. Candidates should have relevant experience and advanced certifications. The company offers excellent benefits and growth opportunities.

Benefits

Medical, Dental, Vision, Life Insurance

Matched 401k

PTO, Vacation, Sick Leave

FSA/HSA Programs

Paid Training and Certification

Company Vehicle

Paid Trips

Qualifications

• 2-6 years of relevant experience in servicing office equipment.
• Experience with Konica Minolta production-level equipment.

Responsibilities

• Troubleshoot and repair office equipment.
• Provide technical support to customers.
• Manage time and resources effectively.

Skills

Customer Service

Problem Solving

Mechanical Skills

Electrical Skills

Communication

Education

Advanced Konica Minolta Certifications

Tools

Windows 10

Job description

Join to apply for the Konica Minolta Production Field Service Technician role at Pacific Office Automation

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation, with over thirty branches across eleven western states. We have a strong reputation for office equipment and technology sales/service, working with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more.

We offer growth opportunities, excellent benefits, and a passionate team dedicated to your success. Our goal is to be a long-term employer by providing training and certification to keep up with evolving technology.

Position

We are seeking a Konica Minolta Production Field Service Technician to join our service team in the Phoenix, AZ area, covering the Great Phoenix region and surrounding areas.

Essential Job Duties

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to customers
• Communicating with customers to ensure satisfaction
• Developing solutions for unusual problems
• Managing time, resources, and territory considerations

Qualifications

• 2-6 years of relevant experience
• Experience servicing and repairing Konica Minolta production-level equipment
• Advanced Konica Minolta certifications required
• Strong computer skills
• Excellent customer service and communication skills
• Problem-solving and mechanical/electrical skills
• Knowledge of Windows 10 applications
• Ability to work independently in the field
• Valid driver’s license with a clean record; company vehicle provided

Benefits

• Medical, Dental, Vision, Life insurance
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA Programs
• Paid training and certification
• Company vehicle
• Paid trips

Our Commitment to Diversity and Inclusion

Pacific Office Automation is an equal opportunity employer. We celebrate diversity, which strengthens our company.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Business Supplies & Equipment