Production Print Technician

Konica Minolta Business Solutions Canada; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a mechanically inclined Field Service Technician to join their team. This role offers a unique opportunity to work with advanced technology products and services while providing essential maintenance and repairs. You'll be responsible for ensuring customer satisfaction through effective troubleshooting and relationship management. The company fosters a growth-oriented environment, providing hands-on training and exposure to IT networks. With a competitive car allowance and comprehensive benefits, this position is perfect for those looking to advance their career in a dynamic and supportive workplace.

Benefits

Sign-on Bonus

Company-provided Laptop

Paid Mileage

Comprehensive Benefits

Tuition Reimbursement

Qualifications

• 0-2 years of experience in servicing or repairing office equipment.
• A+ or N+ Certification is a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products.
• Drive to customer sites and maintain inventory.
• Log service visits and document client updates.

Skills

Maintenance and Repair of Office Equipment

Technical Diagnostics

Customer Relationship Management

Troubleshooting

IT Network Exposure

Education

High School Diploma/GED

Tools

Diagnostic Tools

Production Machinery

Job description

Au sujet de Konica Minolta

Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur Facebook, YouTube, LinkedIn et Twitter.

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a $1,500 sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

What You’ll Do:

• Perform maintenance and repairs on Konica Minolta products including technical diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within your territory, track inventory, and keep customers informed on scheduling.
• Develop professional customer relationships and maintain high customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

What We Offer:

• Hands-on and computer-based training on current and upcoming technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company-provided laptop and phone.
• An inclusive and flexible workplace environment that values sharing new perspectives.
• Comprehensive benefits including paid holidays, vacation, medical/dental, 401k, employee assistance, and tuition reimbursement programs.

Qualifications

Minimum Qualifications:

• 0-2 years of experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks is a plus.

About Us

Konica Minolta Business Solutions' journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to give shape to ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT services, information management, video security solutions, managed print services, and office and industrial print solutions. 2025 marks its 20th anniversary in production print, celebrating "20 Years of Excellence, Innovation and Impact," and its leadership in digital commercial printing. The bizhub series has revolutionized office technology and evolved continuously to meet modern workplace needs, driven by technological advances and a commitment to innovation. Konica Minolta is ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list, recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 18 consecutive years, and awarded the BLI “A3 Line of the Year” in 2021 and 2025, and “Most Colour Consistent A3 Brand” from 2021-2023 by Keypoint Intelligence. For more information, visit Konica Minolta online and follow on Facebook, YouTube, LinkedIn, and Twitter.

Konica Minolta operates on a North American Shared Services model, aligning cross-border priorities and enhancing delivery to its field organization, combining service functions in the U.S. and Canada to support sales, logistics, marketing, product planning, finance, IT, HR, and legal.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, gender identity, disability, veteran status, or any characteristic protected by law. We are committed to an inclusive workplace.