Canon/ Oce' Field Service Technician

ZipRecruiter; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading technology company in Phoenix seeks a Canon/Oce’ Field Service Technician to troubleshoot and repair office equipment. The role involves providing technical support and ensuring customer satisfaction while managing time and resources effectively. Join a team-oriented environment with opportunities for growth and great benefits.

Benefits

Opportunities for advancement and leadership roles

Team-oriented environment

Medical, Dental, Vision, and Life insurance plans

Matched 401(k) plan

PTO, Vacation, Sick Leave

FSA/HSA programs

Qualifications

• Experience with Canon, HP, Xerox, and other manufacturers is a plus!

Responsibilities

• Troubleshooting and repairing office equipment.
• Providing high-quality technical support to customers.
• Managing time and resources effectively.

Skills

Mechanical and Electrical mindset

Strong computer knowledge

Education

Canon and/or Oce’ Vario Series Certification

Tools

Canon

HP

Xerox

Job description

Job Description

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you’ll find an innovative technology company with growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Our goal is to be a long-term employer by providing employees with the training and certification needed to keep pace with the rapidly evolving technology of office machines, devices, and software. We believe all voices should be heard, regardless of seniority or tenure.

Position

We are seeking a Canon/Oce’ Field Service Technician to join our service team in the Phoenix, AZ area. This is a field position covering a POSSIBLE TERRITORY NEAR YOU, as we service the entire Greater Phoenix area and surrounding regions.

Essential Job Duties

1. Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
2. Providing high-quality technical support to our customer base
3. Communicating with customers to ensure satisfaction
4. Developing solutions to resolve unusual problems
5. Managing time, resources, and territorial considerations

Qualifications

• Mechanical and Electrical mindset
• Canon and/or Oce’ Vario Series Certification & service experience (including Titan & Colorado Machines)
• Experience with Canon, HP, Xerox, and other manufacturers is a plus!
• Strong computer knowledge

Benefits

• Opportunities for advancement and leadership roles
• Team-oriented environment
• Medical, Dental, Vision, and Life insurance plans
• Matched 401(k) plan
• PTO, Vacation, Sick Leave
• FSA/HSA programs

Our Commitment

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate our employees because we know it makes us stronger.