Kogod Operations Assistant (Student)

American University; Washington (District of Columbia); On-site; USD 26,174 - 27,552; Part time

Job summary

American University in Washington, DC, seeks a part-time Operations Assistant for the Kogod School of Business. Enrolled AU students perform administrative and customer service duties, with shifts 3 to 4 hours Mon–Fri between 8:00am and 9:00pm.

Responsibilities include staffing the welcome desk, reserving rooms, mail distribution, and supporting events. The role offers up to 15 hours per week and pays $19.00 to $19.50 per hour, with potential for additional duties as assigned.

Qualifications

• Enrolled student at American University and able to commit to a schedule.
• Provide excellent customer service and professional demeanor.
• Punctual, reliable, and able to communicate absences in advance.
• Present a professional appearance and demeanor in a university setting.
• Willingness and ability to lift up to 25 lbs.

Responsibilities

• Staffing the Kogod welcome desk.
• Reserving breakout rooms for students and TAs.
• Stocking the Kogod kitchen.
• Sorting and distributing mail.
• Executing print/copy jobs for faculty and staff.
• Running campus errands.
• Delivering packages and oversized mail to faculty and staff offices.
• Posting event and room signage.
• Filling copy machines with paper.
• Setup and teardown for events, including furniture moves.
• Emailing faculty and staff.
• Other duties as assigned.

Skills

Customer service

Time management

Problem solving

Organization

Education

Enrolled student at American University

Job description

Overview

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students. Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University’s Office of Financial Aid. American University is a student centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.

Department

Kogod School of Business

Time Type

Part time

Summary

Kogod Operations Assistants report to Student Operations Leads, the Operations Coordinator, and the Associate Director of Kogod Facilities and Operations. Operations Assistants work 3 to 4 hour shifts Monday - Friday between the hours of 8:00am and 9:00pm performing administrative and customer service duties.

Essential Functions

• Staffing the Kogod welcome desk.
• Reserving breakout rooms for students and TA's.
• Stocking the Kogod kitchen.
• Sorting and distributing mail.
• Executing print/copy jobs for faculty and staff.
• Running campus errands.
• Delivering packages and oversized mail to faculty and staff offices.
• Posting event and room signage.
• Filling copy machines throughout the building with paper.
• Setup and teardown for events – including furniture moves.
• Emailing faculty and staff.
• Other duties as assigned.

Competencies

• Customer service.
• Time management.
• Problem solving.
• Organization.

Position Type / Expected Hours of Work

Part-time, up to 15 hours per week.

Salary Range

$19.00 - $19.50 per hour.

Required Education and Experience

Enrolled student at American University. Provide excellent customer service. Show up on time for shifts, and communicate absences well in advance. Present a professional appearance and demeanor. Promote a friendly and respectful team atmosphere. Willingness and ability to lift 25 lbs.

Other Details

This position is available only to enrolled American University students. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify employer. Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Equal Employment Opportunity

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.