Knowledge Manager

Modern Technology Solutions, Inc. (MTSI); Washington (District of Columbia); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Knowledge Manager to enhance its knowledge-sharing culture and streamline processes. In this pivotal role, you will consolidate data across SAP networks and support a collaborative workflow within the team. Your expertise will drive the implementation of effective knowledge management systems, ensuring that vital information reaches the right people promptly. Join a company that values its employees and offers a supportive environment with exceptional benefits, including flexible schedules and a robust 401k plan. If you're passionate about knowledge management and looking to make a significant impact, this opportunity is for you.

Benefits

20 days PTO/year

Flexible schedules

6% 401k match

Semi-annual bonus eligibility

$10,000 annual tuition reimbursement

Life and disability insurance

Zero deductible health insurance plan

Qualifications

• 10+ years of Knowledge Management experience required.
• Experience in Process Improvement and Technical Writing is essential.

Responsibilities

• Consolidate data from multiple SAP networks into one.
• Establish and maintain the knowledge management system.

Skills

Knowledge Management

Process Improvement

Technical Writing

JIRA

MS Project

SmartSheet

Education

Bachelor’s Degree in a related field

Tools

JIRA

MS Project

SmartSheet

Job description

Join to apply for the Knowledge Manager role at Modern Technology Solutions, Inc. (MTSI)

Overview

Own Your Future.

Modern Technology Solutions, Inc. (MTSI) is seeking a Knowledge Manager professional to join our team.

Why is MTSI known as a Great Place to Work?

• Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security.
• Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
• 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company-wide town-hall meetings three times a year.
• Great Benefits - Most Full-Time Staff Are Eligible for:
  • Starting PTO accrual of 20 days PTO/year + 10 holidays/year
  • Flexible schedules
  • 6% 401k match with immediate vesting
  • Semi-annual bonus eligibility (July and December)
  • Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account
  • Up to $10,000 in annual tuition reimbursement
  • Other company funded benefits, like life and disability insurance
  • Optional zero deductible Blue Cross/Blue Shield health insurance plan
• Track Record of Success: We have grown every year since our founding in 1993

Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance.

MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.

For more information about MTSI, please visit www.mtsi-va.com.

Responsibilities

As a Knowledge Manager, you will assist with the consolidation of data from multiple SAP networks to one SAP network.

Other Duties And Responsibilities

• Establishes and maintains knowledge management system
• Encourages a culture of knowledge-sharing and collaborative workflow among programs
• Makes sure that the right knowledge goes to the right people, and that this information is promptly applied to business activities
• Helps capture new knowledge with the usage of a knowledge management system
• Monitors progress and learning processes by keeping track of engagement, project outcomes, and other metrics
• Provides relevant coaching, training, and support to champion a knowledge management culture
• Coordinates with internal and external stakeholders to verify program needs are identified to meet project goals
• Confers with program managers to provide technical advice and to assist with problem resolution as needed
• Ensures programs are properly coordinated and efficiently accomplished with the best available resources
• Supports and advises Government program management on integration across full spectrum of interfaces

Qualifications

Required:

• Minimum of 10+ years of general Knowledge Management experience
• 4+ years of Process Improvement, Process Documentation, and Process Analysis
• 3+ years of Technical Writing experience
• Certified Knowledge Manager Certification (Knowledge Management Institute)
• JIRA, MS Project, and/or SmartSheet experience is desired

Minimum Educational Requirements

• Bachelor’s Degree in a related field

Clearance Requirements

• TS SCI

Please Note: U.S. Citizenship is required.