Knowledge Management Strategist

Aquent; Spring (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Dental plan

Paid sick leave

401(k) with match

Job summary

Aquent is partnering with a leading global enterprise to hire a Knowledge Management leader who will shape information strategy, governance, and the deployment of enterprise tooling. You will translate strategic vision into actionable roadmaps, establish content ownership, and ensure content is findable and actively used to drive efficiency and innovation.

You will coordinate governance, content migration, training, and adoption efforts across IT, business units, and vendors, delivering

Qualifications

• Enterprise knowledge management experience in governance, content lifecycle, and information management.
• Ability to translate KM strategy into practical processes, standards, roadmaps, and implementation activities.
• Strong understanding of information architecture, taxonomy, metadata, and content ownership.
• Experience with SharePoint and enterprise knowledge-base or collaboration platforms.
• Proven program coordination and stakeholder-facilitation skills across mixed teams.
• Ability to create clear requirements, governance materials, training content, and executive-level reporting.

Responsibilities

• Coordinate the Knowledge Management roadmap, governance, tooling, migration, adoption, and sustainment.
• Translate KM strategy into features, backlogs, requirements, acceptance criteria, and implementation plans.
• Provide direction to operations, developers, UX, change-management partners, and vendors.
• Define standards for living knowledge, entry points, and controlled documents.
• Establish governance for ownership, reviews, lifecycle, metadata, and archiving.
• Coordinate platform implementations, including use-case definition, content prep, governance, testing, rollout.
• Lead content inventory and triage to decide retention, migration, linking, or retirement.
• Define information architecture, taxonomies, navigation, templates, and content patterns for findability.
• Ensure AI-related content has clear ownership, source, audience, lifecycle, and metadata.
• Develop KM guidance, training, communications, and adoption support.
• Relauch and sustain Knowledge Management Champions network with clear roles and escalation paths.
• Partner with enterprise IT KM teams to apply central standards with local adaptation.
• Maintain program-level reporting on roadmap progress, risks, decisions, content health, and adoption.

Skills

Knowledge management

Content governance

Information architecture

SharePoint

Program coordination

Stakeholder facilitation

Executive reporting

Tools

Bloomfire

Shelf

ServiceNow Knowledge

Microsoft 365

Job description

Aquent is partnering with a leading global enterprise to hire a Knowledge Management leader who will shape information strategy, governance, and the deployment of enterprise tooling. You will translate strategic vision into actionable roadmaps, establish content ownership, and ensure content is findable and actively used to drive efficiency and innovation.

You will coordinate governance, content migration, training, and adoption efforts across IT, business units, and vendors, delivering