Knowledge Management Strategist (Govt)

Insight Global; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a Knowledge Manager to develop, maintain, and mature enterprise knowledge assets that improve service delivery and decision making across state agencies. You will collect, analyze, organize, and disseminate critical information to ensure staff, partners, and stakeholders have reliable access to accurate knowledge.

The role leads initiatives to reduce silos, sustain institutional knowledge, and strengthen governance practices while working with cross-functional teams to

Qualifications

• Experience collecting, organizing, and disseminating information critical to government IT operations.
• Ability to reduce information silos and sustain institutional knowledge.
• Strong analytical capability and excellent communication skills.

Responsibilities

• Develop a long-term knowledge management roadmap aligned with statewide goals and mandates.
• Collaborate with state agencies, researchers, vendors, and SME groups to source and validate authoritative information.
• Monitor industry trends and public sector practices to advise leadership on knowledge needs.
• Establish strategies for collaborative platforms to support knowledge sharing across the enterprise.
• Capture, preserve, and transition legacy knowledge as staff or systems change.
• Create policies for knowledge access, retention, and security following state standards.

Skills

Research & analysis

Taxonomies & metadata

Content classification

Knowledge governance

Stakeholder engagement

Public-sector service delivery

Intranet/portal integration

Information architecture

Documentation & retention

Tools

SharePoint

Microsoft Teams

CMS

Intranet platforms

Job description

Insight Global is seeking a Knowledge Manager to develop, maintain, and mature enterprise knowledge assets that improve service delivery and decision making across state agencies. You will collect, analyze, organize, and disseminate critical information to ensure staff, partners, and stakeholders have reliable access to accurate knowledge.

The role leads initiatives to reduce silos, sustain institutional knowledge, and strengthen governance practices while working with cross-functional teams to