Knowledge Management & Enablement Lead

Ascensus; Texas; On-site; USD 100,000 - 150,000; Full time

Job summary

Ascensus is seeking a Manager of Knowledge Management & Enablement to lead the team that ensures accessible, accurate knowledge for associates and clients. You will translate strategy into scalable practices, govern content, and optimize processes across governance, analytics, and technology.

This role collaborates with Service, Operations, Compliance, Product, Technology, Training, Performance Enablement, and more to drive readiness and impact.

Responsibilities

• Lead the Knowledge Management team and set priorities.
• Govern content lifecycle, standards, and findability.
• Advance AI-enabled knowledge experiences and automation.
• Partner with Technology and Training to drive readiness.

Job description

Ascensus is seeking a Manager of Knowledge Management & Enablement to lead the team that ensures accessible, accurate knowledge for associates and clients. You will translate strategy into scalable practices, govern content, and optimize processes across governance, analytics, and technology.

This role collaborates with Service, Operations, Compliance, Product, Technology, Training, Performance Enablement, and more to drive readiness and impact.