Knowledge Management Analyst (SECRET) | KM Governance & Training

People, Technology & Processes, LLC; Arlington (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

People, Technology & Processes, LLC seeks a Knowledge Management Analyst in Arlington, VA to anchor KM program activities. You will drive maturity assessments, metrics, knowledge capture, and training to build a self-sustaining knowledge culture within the National Guard Enterprise.

The role requires SECRET clearance, five years of KM experience, and strong governance and LMS delivery capabilities to support cross-functional teams and communities of practice across the organization.

Qualifications

• APQC Certified Knowledge Manager.
• 5+ years enterprise KM experience.
• Experience with KM governance and lifecycle methodologies.
• Knowledge capture and communities of practice.
• Experience using LMS for KM training.

Responsibilities

• Execute annual KM Program Maturity Model assessments (≈45/year) and review submissions for accuracy.
• Develop, maintain, and report KM program metrics in the KM Performance Tracker and dashboards.
• Facilitate structured knowledge capture (interviews, AARs, lessons learned).
• Support KM governance bodies and change management activities (KMOWG and KMRWG).
• Conduct four Knowledge Management Representative Courses (KMRCs) per year and deliver KM educational briefings.
• APQC Certified Knowledge Manager and at least five years KM experience.
• Five+ years applying KM principles (knowledge flow, lifecycle, taxonomy, governance).
• Support KM governance structures, KM maturity assessments, and cross-functional knowledge sharing.

Skills

Knowledge management

Governance

KM maturity assessments

Stakeholder engagement

LMS training delivery

Content architecture

SharePoint Online

Communication skills

Tools

SharePoint Online

LMS platforms

Job description

People, Technology & Processes, LLC seeks a Knowledge Management Analyst in Arlington, VA to anchor KM program activities. You will drive maturity assessments, metrics, knowledge capture, and training to build a self-sustaining knowledge culture within the National Guard Enterprise.

The role requires SECRET clearance, five years of KM experience, and strong governance and LMS delivery capabilities to support cross-functional teams and communities of practice across the organization.