Knowledge Management Analyst with Security Clearance

People, Technology & Processes, LLC; Arlington (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

People, Technology & Processes, LLC seeks a Knowledge Management Analyst in Arlington, VA to anchor KM program activities. You will drive maturity assessments, metrics, knowledge capture, and training to build a self-sustaining knowledge culture within the National Guard Enterprise.

The role requires SECRET clearance, five years of KM experience, and strong governance and LMS delivery capabilities to support cross-functional teams and communities of practice across the organization.

Qualifications

• APQC Certified Knowledge Manager.
• 5+ years enterprise KM experience.
• Experience with KM governance and lifecycle methodologies.
• Knowledge capture and communities of practice.
• Experience using LMS for KM training.

Responsibilities

• Execute annual KM Program Maturity Model assessments (≈45/year) and review submissions for accuracy.
• Develop, maintain, and report KM program metrics in the KM Performance Tracker and dashboards.
• Facilitate structured knowledge capture (interviews, AARs, lessons learned).
• Support KM governance bodies and change management activities (KMOWG and KMRWG).
• Conduct four Knowledge Management Representative Courses (KMRCs) per year and deliver KM educational briefings.
• APQC Certified Knowledge Manager and at least five years KM experience.
• Five+ years applying KM principles (knowledge flow, lifecycle, taxonomy, governance).
• Support KM governance structures, KM maturity assessments, and cross-functional knowledge sharing.

Skills

Knowledge management

Governance

KM maturity assessments

Stakeholder engagement

LMS training delivery

Content architecture

SharePoint Online

Communication skills

Tools

SharePoint Online

LMS platforms

Job description

Position Title: Knowledge Management Analyst Location: Arlington, VA Clearance required: SECRET Scope of Work: Anchors the recurring analytic tempo of the KM program, executing enterprise maturity assessments, metrics development, knowledge capture, Community of Practice facilitation, and KM training delivery that build a self-sustaining knowledge culture across the National Guard Enterprise.

Responsibilities

• Execute the annual KM Program Maturity Model assessments (approximately 45 per year) and review submissions for accuracy and completeness, re-tasking as required.
• Develop, maintain, and report KM program metrics in the KM Performance Tracker, dashboards, and Metric Dictionary.
• Facilitate structured knowledge capture (interviews, AARs, lessons learned) and convert content into validated, reusable knowledge assets.
• Support KM governance bodies and change management activities, including KMOWG and KMRWG products.
• Conduct or facilitate a minimum of four Knowledge Management Representative Courses (KMRCs) per year and develop and deliver KM educational briefings.
• APQC Certified Knowledge Manager and at least five years of enterprise KM experience.
• At least five (5) years of demonstrated experience applying enterprise KM principles, including knowledge flow analysis, knowledge lifecycle management, knowledge architecture alignment, metadata and taxonomy application, knowledge product development, knowledge stewardship, and KM governance support.
• Demonstrated experience supporting KM governance structures, conducting KM maturity assessments, developing KM recommendations, enabling cross-functional knowledge sharing and Communities of Practice, delivering KM training and curriculum using LMS platforms, managing stakeholder engagements, gathering KM business requirements, and applying structured KM lifecycle methodologies such as Assess, Design, Develop, Pilot, and Implement (ADDPI).
• Basic proficiency with SharePoint Online (365), including lists, libraries, sites, permissions, and content organization, to support KM governance, information architecture alignment, content lifecycle management, and coordination with the ESSRs.
• Active SECRET clearance.