Knowledge Management Analyst (Program Manager / Senior KM Analys with Security Clearance

People, Technology & Processes, LLC; Arlington (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

People, Technology & Processes, LLC is seeking a Knowledge Management Analyst (Program Manager / Senior KM Analyst) in Arlington, VA. The role directs the enterprise KM program, acts as Contract Manager, and ensures KM governance and reporting across the National Guard Enterprise.

Candidate must hold CKM or PMP, have eight years of KM experience, and possess SharePoint Online proficiency to support governance and content management activities.

Qualifications

• Eight+ years of enterprise KM experience required.
• Must hold CKM/KMI or PMP certification.
• Strong governance and stakeholder collaboration experience.
• Proficiency with SharePoint Online for KM governance tasks.

Responsibilities

• Direct contract performance as Contract Manager with authority to act on daily matters.
• Lead KM program management per CNGBI 5002.01 and NGB KM methodologies.
• Develop, coordinate, and publish KM Manual, Campaign Plan, and Strategic Communications Plan.
• Produce monthly, quarterly, and annual reports (MSR, QSR, ASR) and maintain KM quality standards.
• Support KM governance meetings with agendas, minutes, and action logs.
• Deliver decision-support and situational-awareness products for leadership.

Skills

KM program management

Governance facilitation

Stakeholder engagement

Contract management

Education

CKM/KMI certification

PMP certification

Tools

SharePoint Online (365)

Job description

Position Title: Knowledge Management Analyst (Program Manager / Senior KM Analyst) Location: Arlington, VA Clearance required: SECRET Scope of Work: Serves as the Contract Manager and senior KM lead, directing execution of the enterprise KM program and serving as the single accountable point of coordination with the COR. Owns KM program management, governance facilitation, doctrine and planning products, and the recurring reporting cadence across the National Guard Enterprise. Responsibilities include (but are not limited to): Direct overall contract performance and serve as Contract Manager with full authority to act on daily contract matters. Execute KM program management in accordance with CNGBI 5002.01 and established NGB KM methodologies. Develop, coordinate, and publish the KM Manual, KM Campaign Plan, and NGB Strategic Communications Plan. Produce the monthly, quarterly, and annual reporting suite (MSR, QSR, ASR) and maintain KM quality standards. Provide administrative, facilitation, and logistical support to the KMOWG and KMRWG governance meetings, including agendas, minutes, action logs, and leadership briefings. Deliver leadership-facing decision-support and situational-awareness products, including the monthly Consolidated Issues List. Certified Knowledge Manager (CKM, KMI) and at least eight years of enterprise KM experience. Project Management Professional (PMP) certification. At least five (5) years of demonstrated experience applying enterprise KM principles, including knowledge flow analysis, knowledge lifecycle management, knowledge architecture alignment, metadata and taxonomy application, knowledge product development, knowledge stewardship, and KM governance support. Demonstrated experience supporting KM governance structures, conducting KM maturity assessments, developing KM recommendations, enabling cross-functional knowledge sharing and Communities of Practice, delivering KM training and curriculum using LMS platforms, managing stakeholder engagements, gathering KM business requirements, and applying structured KM lifecycle methodologies such as Assess, Design, Develop, Pilot, and Implement (ADDPI). Basic proficiency with SharePoint Online (365), including lists, libraries, sites permissions, and content organization, to support KM governance, information architecture alignment, content lifecycle management, and coordination with the ESSRs. Active SECRET clearance.