Kitchen Team Leader: Lead Sales & Customer Experience

Crate & Barrel; Plano (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

Crate & Barrel in Plano, TX seeks a Team Leader – Kitchen to drive sales performance and store excellence. You will recruit, train, and mentor associates, with holiday hiring support, while guiding clienteling, Registry, and store routines for a top-notch customer experience.

You’ll lead on the sales floor, provide timely feedback, and partner with leadership to promote product knowledge, operations, and loss-prevention policies. A flexible full-time schedule is required.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Strong problem solving skills.
• Demonstrated ability to execute and drive results.
• Flexible schedule including nights, weekends, and holidays as needed.

Responsibilities

• Lead designated team and manage associate workload in partnership with Assistant Store Leader.
• Coach associates on performance and maintain presence in the department.
• Train and develop associates on product knowledge, selling, and customer service.
• Ensure exceptional in-store customer experience, including clienteling and brand standards.
• Support store operations, events, scheduling, and expense management, while monitoring floor activity.

Job description

Crate & Barrel in Plano, TX seeks a Team Leader – Kitchen to drive sales performance and store excellence. You will recruit, train, and mentor associates, with holiday hiring support, while guiding clienteling, Registry, and store routines for a top-notch customer experience.

You’ll lead on the sales floor, provide timely feedback, and partner with leadership to promote product knowledge, operations, and loss-prevention policies. A flexible full-time schedule is required.